As the Digital Trading manager, you will be responsible for driving the near to long-term online merchandising strategy. The role requires you to have a comprehensive understanding of the ecommerce marketplace and industry best practices. The position is responsible for helping to optimise the website across all devices, influencing the end-to-end customer journey increasing conversion and driving sales.
The role will be highly collaborative, with key stakeholders including, regional trade, trade marketing, content & visual teams, buying, merchandising, as well as technology and analytics.
Ideally you will have strong e-commerce experiences, with a good commercial understanding and an analytical skillset to drive key business decisions. We are looking for someone who is highly entrepreneurial and enjoys working in a fast-pace environment, where being agile is key.
As this will be a strategic market role focused on France, Italy & Spain we are looking for a manager with experience within this market, preferably with a professional working proficiency of French language.
Digital Trade Manager will manage the Digital Trading Assistants and Digital Trading Specialists and will report into the Head of EU&ROW Geo.
The Details
Work with Head of Geo to build a market relevant onsite strategy for the French Market
Leading by example, owning and managing Digital Trading activities for France; analyse site performance, customer behaviour and competitor trends to drive insights and trading actions.
Accountable onsite navigation and customer journey, as well collaborating on getting the best content for the market. Adopting a test and learn approach to ensure sites are optimised to our French customer
Responsible for the management of the browse journey, working with numerous stakeholders including in Geo teams, Central team, Tech and AI, to configure and develop systems and capabilities
Continuous improvement of onsite rules and rankings, working with Head of Geo and Geo Team to understand and implement site changes in response to market performance.
Oversees the site standards and ensures the customer journey is as seamless as possible across all onsite touch points
Detailed technical proficiency across all systems in the Digital Trading space, working to maximise areas of opportunity and working with Head Of & Central trading teams to determine requirements for technical roadmap
Working cross functionally with multiple teams including, but not limited to, Marketing, Commercial and Technology, to continuously drive the market/markets forwards. A key focus on working collaboratively with Trade Marketing, Content and Regional Trading Manager for their specific market
Leads cross-functionally to drive Digital Trading priorities and support the successful execution of the Southern European strategy for their region
Leads a team of Digital Trading Specialist & Assistant. Responsible for their development and growth in the business
Improve on our technical capabilities by working with stakeholders to understand and maximise and develop the use of tools and systems, testing new features and upgrades
Experienced CMS user and uses technical expertise to manage technical backlog to drive system and tool develop and supports DCL with the diving the DC roadmap forwards.
Manages the roll out and validation of new features & system upgrades
Understand previous campaigns and consider local market trading moments to appreciate the performance of each piece of activity and based on this, make recommendations as to how to build on the results for the next iteration
Leads analysis across website(s) and app(s) within a region and/or hub and is able to pull and interpret in-depth analysis, using data to suggest and implement improvements to the customer journey
Support the Head of Geo in developing and evaluating a test and learn strategy, across PLP, Navigation and Search; feeding all insights gained from regular reporting back
Promotes a data-led test and learn approach, implementing optimisation strategies to improve the browse journey; PLP, Nav, Search
/01 Company Description
Were ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, youre free to be your true self without judgement, and channel your creativity into a platform used by millions.
But how are we showing up? Were proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.
Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.
/02 Job Qualifications
About You
A solid grasp of ASOS vision and Digital Tradings toolset and processes
Identifying more efficient ways to carry out existing tasks
Understand multiple market variances
High standard of work produced in a fast-paced environment
Seen as a trusted and well-informed ambassador for the EU Geo
Previous experience within Digital Trading role at an agency or retailer
Ability to translate customer trends and mindset into cohesive onsite content and trading strategies
An in-depth understanding of data driven merchandising
Previous analytical experience, preferably in either Adobe, GA or Content Square
A proactive and flexible approach, with the ability to work without guidance
The ability to work under pressure and thrive in a fast-paced environment
Excellent communication and stakeholder management skills
Able to effectively prioritise workload
Experience trouble shooting and solving difficult and sometimes technical problems
Strong attention to detail, quality and accuracy imperative
/03 Additional Info
BeneFITS
Employee discount (hello ASOS discount!)
ASOS Develops (personal development opportunities across the business)
Employee sample sales
Access to a huge range of LinkedIn learning materials
25 days paid annual leave + an extra celebration day for a special moment
Discretionary bonus scheme
Private medical care scheme
Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
Meet The Team
Meet Geeta Gohil -
Commercial @ ASOS
Meet Ian Amer -
Commercial @ ASOS
Meet Mui Abdul -
Commercial @ ASOS
Working at ASOS has made me realise how much I feel like I belong here. It’s exciting and refreshing. The authenticity and inclusivity ASOS has makes it even better to work here. Everyday is a different day; I am learning new things, meeting new people and be involved in so many amazing buying projects.
I love ASOS for two main reasons – firstly because as a company it is never afraid to try something new or challenge the way we work; we really have the autonomy to push ourselves in new directions.
ASOS is incredibly inclusive which means so much to me as a queer Black woman. There are so many opportunities here beyond your role, so you can really boost and build your dream career here. And the people! I’m inspired everyday by my colleagues, the creativity here is unparalleled!
Geeta Gohil
Commercial @ ASOS
Working at ASOS has made me realise how much I feel like I belong here. It’s exciting and refreshing. The authenticity and inclusivity ASOS has makes it even better to work here. Everyday is a different day; I am learning new things, meeting new people and be involved in so many amazing buying projects.
Ian Amer
Commercial @ ASOS
I love ASOS for two main reasons – firstly because as a company it is never afraid to try something new or challenge the way we work; we really have the autonomy to push ourselves in new directions.
Mui Abdul
Commercial @ ASOS
ASOS is incredibly inclusive which means so much to me as a queer Black woman. There are so many opportunities here beyond your role, so you can really boost and build your dream career here. And the people! I’m inspired everyday by my colleagues, the creativity here is unparalleled!
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
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We are Customer First
We couldn’t be ASOS without our customers.
Across every behaviour, value, and all that we do, we see everything through our customers’ eyes. That means never taking anything for granted and always zeroing in on every single detail. So we can always bring our best as a team, and our customers can have an amazing experience, every time.
We are Authentic
We work together to be honest, transparent, and our full authentic selves.
This is our ASOS. Our culture, built on collaboration and togetherness, and supported by what’s real and honest. We know that we win bigger when we win as a diverse team. That means celebrating our differences and using them to help us stand out from the crowd, without losing our authenticity and individuality.
We are Brave
We challenge each other to aim high and reach our potential.
Doing nothing gets us nowhere. We may be proud of everything we’ve done so far, but there’s still so much more to explore. We believe we can always be wiser, faster, stronger, bigger, braver, kinder…so asking ‘why’ isn’t just a question, it’s a necessity. We use our voice to drive us forward, speaking up on the things our people and customers care about and using our curiosity to create possibility.
We are Creative
We know innovation leads to inspiration – it’s what makes us stronger
Change is in our DNA. By acting fast and staying one step ahead of the curve, we can be a leader, not a follower. But for our products and platform to be innovative, they have to be fuelled by creative passion and a deep understanding of our customers and our people.
We always Deliver
We couldn’t be excellent without evidence – so whatever we’re doing, we have proof of why we’re doing it.
It takes facts and data to tell our stories and help us make our decisions in the most effective way possible. This means we can do what we say and own what we do, no matter how long it takes us to do it. We aren’t about nonsense ifs, buts and maybes, we’re about creating an ASOS that’s built for future success on delivered success.
Our Benefits
Employee Discount
The most asked-about benefit! As an ASOSer, you’ll receive an exclusive employee discount. You can also nominate a family member or friend to share your discount with.
Pension
Retirement might not be on your mind right now, but it’s important to prep for it. We offer matched contributions up to 5% to help you save.
Private Medical Care scheme
If you join our Private Medical Care scheme, you’ll get fast and effective access to medical cover.
Bonus
What we achieve is always a team effort. That’s why we offer a discretionary bonus scheme which rewards you based on our group financial and strategic performance.
Celebratory Day!
Get an extra day off in addition to the 25 days of annual leave you get! Spend it celebrating the big days in life, whether it’s birthdays, cultural holidays, weddings and anything else.
Shuttlebus Service (if you're based in our Leavesden office)
It’s more of a work perk, but we offer a free shuttlebus between Watford station and our office in Leavesden.
Sample Sales
We’ve always got fun things happening in our offices, but the one ASOSers get most excited about is our sample sales. Plus, all proceeds from the sample sale get donated to the ASOS Foundation, which helps our charity partners abroad.
Career Development
You’ll get access to world-class development plans, courses and certificates to help you mould your career. You’ll also get access to our learning events ‘ASOS Develops’ and ‘Shape Your Career’ which give you the time and space to focus on developing those skills to excel your career.
Summer Hours
We finish at 3pm on Fridays in June, July and August!! This perk doesn’t mean a dip in your salary – it just gives you extra freedom to enjoy those summer weekends however you want.
Location
Our HQ in London
Our HQ in Camden was once a cigarette factory – now, the iconic Art Deco building has been completely renovated with spacious office areas, ASOS Studios (where we shoot all our products), beauty rooms and a free gym. There’s also a subsidised canteen and café.