Supply Chain is a critical pillar of ASOS operations, with an annual spend exceeding 630 million. This global sourcing role is responsible for managing a diverse portfolio of services that underpin our end-to-end logistics and infrastructure strategy.
Key categories include:
Courier Services: Oversight of last-mile delivery partners across global markets.
Inbound Freight: Management of sea, air, and road freight operations to ensure timely and cost-effective stock movement.
Third-Party Logistics (3PL): Coordination of inbound and returns logistics through external providers.
Capital Expenditure Projects: Delivery of infrastructure and fit-out programmes to support growth and operational efficiency.
Automation Initiatives: Sourcing and implementation of automation solutions to enhance warehouse and fulfilment capabilities.
Mechanical & Electrical (M&E) Services: Procurement of technical services to support infrastructure and operational resilience.
This role demands strategic sourcing expertise, strong supplier management capabilities, and a deep understanding of global logistics and infrastructure development.
The key purpose of this Head of Procurement - Supply Chain role is to lead and collaborate on commercial activity to maximise value from ASOSs investment in Supply Chain Capex and Opex.
The Details
Build strong relationships with internal stakeholders to develop and deliver a comprehensive strategy for managing in-scope third party spend. Responsibilities shall include:
Build and manage effective relationships
Manage strategic relationships, negotiating complex, high value third party agreements, on behalf of ASOS, with the ability to influence at highest levels internally and externally. Be a trusted business partner, and professionally challenge where appropriate.
Category strategy and planning
Partner, lead and support the Supply Chain Capex and Opex community to develop a deep understanding of their objectives, their current needs, their evolving needs, and their strategies. Lead the Supply Chain Procurement team to identify relevant category insights to build and align category strategies and plans (in the Financial Year) with stakeholders that will maximise value, innovation and create competitive advantage for ASOS.
Ensuring category plans are effectively executed support and guide team members to provide strong commercial leadership on all areas of Supply Chain Capex expenditure.
Build a deep and current knowledge of the category supply landscape, providing actionable insights to the Supply Chain Capex community.
Value Delivery
Develop and lead the delivery of an agreed pipeline of commercial activity, ensuring commercial rigour is applied, and benefits are accurately captured and reported. Demonstrate tenacity and agility to ensure that risks to delivery are identified and mitigated effectively.
Creation and buy in to key supplier management strategy to drive improved performance across the supply base and identify areas for additional value delivery.
In conjunction with Legal & Finance, ensure contracts protect ASOSs interests and facilitate compliance with ASOSs policies and transaction processing requirements.
Supporting key supplier governance to ensure that anticipated business benefits are delivered and that the pipeline is actively managed.
Identification of revenue improvement opportunities, delivering where possible measurable savings, cost avoidance and other benefits against agreed targets, ensuring a balanced approach between cost savings and other business metrics such as value creation.
Team and functional leadership
Build and manage a team that are the recognised Supply Chain category subject matter experts in ASOS.
Lead and develop the category team including developing, leading and overseeing delivery of objectives, hosting regular 1-2-1s and defining career development plans.
Actively promote efficiencies, e.g. automation and AI, as part of category planning and execution and build easy to adopt buying channels through collaboration with Procurement Optimisation.
Contribute and uphold the agreed values/behaviours of the team.
As a senior leader within ASOS, support and lead relevant cross procurement and cross functional initiatives as and when requested by the Director of Procurement and Property. The role and category ownership of this role may widen to cover other GNFR categories in the future so a leader that will embrace this is critical.
On request, deputise for the Director of Procurement and Property.
Supporting our culture by championing Diversity, Equity & Inclusion strategies
We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. Thats why our approach to working together includes spending at least 3 days a week in the office. Its a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.
/01 Company Description
Were ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, youre free to be your true self without judgement, and channel your creativity into a platform used by millions.
But how are we showing up? Were proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.
Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.
/02 Job Qualifications
A deep understanding of Supply Chain and Logistics in retail, and experience of major Capex and Opex programmes.
A proven ability to deliver exceptional commercial value while effectively managing risk, with a strong focus on total cost of ownership.
Strong collaborator with a passion for leading teams to achieve stretching outcomes in the face of ambiguity.
Interest in contributing beyond immediate area of responsibility.
Working within a fast-paced Procurement environment with multiple competing priorities. Proven ability to autonomously define, manage and prioritise across a high workload.
Proven experience in developing and establishing supply chain sourcing strategies whilst embedding them in a driven organisation
A thorough understanding of relevant procurement systems and tools and proactively providing input to the centre of excellence on improvement opportunities.
Has relevant experience or has completed CIPS certification.
The ability to proactively pivot quickly and prioritise effectively within a dynamic environment susceptible to change.
The ability to face and resolve multiple complex issues in a collaborative manner
Strong communication skills and ability to forge relationships with suppliers and stakeholders that are fit for purpose and positively represents procurement.
The confidence and motivation to work independently whilst ensuring senior stakeholders and management are appropriately informed or consulted as required.
/03 Additional Info
BeneFITS
Employee discount (hello ASOS discount!)
Employee sample sales
25 days paid annual leave + an extra celebration day for a special moment
Performance related bonus
Private medical care scheme
Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role.
Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
Meet The Team
Meet Christy Hill -
Operations @ ASOS
Meet Denise Finney -
Operations @ ASOS
Meet Ben Rubery -
Operations @ ASOS
Every single day I feel both supported and inspired! The constant flow of creativity within ASOS is contagious. It's cool to be encouraged to think outside the box.
I was initially drawn to ASOS as it is a reputable company with a culture that is unmatched. After joining ASOS I soon realised that just like the name, it was most definitely ‘As Seen On Screen’ – what you see is truly what you get. There are endless opportunities within the company with values embodying a culture of bringing your best self to work. I never feel as though I need to change to fit the status quo of the ‘corporate lifestyle’ but actually, I fit in more when I’m authentically being myself.
At ASOS I can bring my authentic self to work, you’re empowered to think different, innovate and do the things you love. ASOS is a fast paced, changing environment with fun at the heart of everything we do.
Christy Hill
Operations @ ASOS
Every single day I feel both supported and inspired! The constant flow of creativity within ASOS is contagious. It's cool to be encouraged to think outside the box.
Denise Finney
Operations @ ASOS
I was initially drawn to ASOS as it is a reputable company with a culture that is unmatched. After joining ASOS I soon realised that just like the name, it was most definitely ‘As Seen On Screen’ – what you see is truly what you get. There are endless opportunities within the company with values embodying a culture of bringing your best self to work. I never feel as though I need to change to fit the status quo of the ‘corporate lifestyle’ but actually, I fit in more when I’m authentically being myself.
Ben Rubery
Operations @ ASOS
At ASOS I can bring my authentic self to work, you’re empowered to think different, innovate and do the things you love. ASOS is a fast paced, changing environment with fun at the heart of everything we do.
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
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We are Customer First
We couldn’t be ASOS without our customers.
Across every behaviour, value, and all that we do, we see everything through our customers’ eyes. That means never taking anything for granted and always zeroing in on every single detail. So we can always bring our best as a team, and our customers can have an amazing experience, every time.
We are Authentic
We work together to be honest, transparent, and our full authentic selves.
This is our ASOS. Our culture, built on collaboration and togetherness, and supported by what’s real and honest. We know that we win bigger when we win as a diverse team. That means celebrating our differences and using them to help us stand out from the crowd, without losing our authenticity and individuality.
We are Brave
We challenge each other to aim high and reach our potential.
Doing nothing gets us nowhere. We may be proud of everything we’ve done so far, but there’s still so much more to explore. We believe we can always be wiser, faster, stronger, bigger, braver, kinder…so asking ‘why’ isn’t just a question, it’s a necessity. We use our voice to drive us forward, speaking up on the things our people and customers care about and using our curiosity to create possibility.
We are Creative
We know innovation leads to inspiration – it’s what makes us stronger
Change is in our DNA. By acting fast and staying one step ahead of the curve, we can be a leader, not a follower. But for our products and platform to be innovative, they have to be fuelled by creative passion and a deep understanding of our customers and our people.
We always Deliver
We couldn’t be excellent without evidence – so whatever we’re doing, we have proof of why we’re doing it.
It takes facts and data to tell our stories and help us make our decisions in the most effective way possible. This means we can do what we say and own what we do, no matter how long it takes us to do it. We aren’t about nonsense ifs, buts and maybes, we’re about creating an ASOS that’s built for future success on delivered success.
Our Benefits
Employee Discount
The most asked-about benefit! As an ASOSer, you’ll receive an exclusive employee discount. You can also nominate a family member or friend to share your discount with.
Pension
Retirement might not be on your mind right now, but it’s important to prep for it. We offer matched contributions up to 5% to help you save.
Private Medical Care scheme
If you join our Private Medical Care scheme, you’ll get fast and effective access to medical cover.
Bonus
What we achieve is always a team effort. That’s why we offer a discretionary bonus scheme which rewards you based on our group financial and strategic performance.
Celebratory Day!
Get an extra day off in addition to the 25 days of annual leave you get! Spend it celebrating the big days in life, whether it’s birthdays, cultural holidays, weddings and anything else.
Shuttlebus Service (if you're based in our Leavesden office)
It’s more of a work perk, but we offer a free shuttlebus between Watford station and our office in Leavesden.
Sample Sales
We’ve always got fun things happening in our offices, but the one ASOSers get most excited about is our sample sales. Plus, all proceeds from the sample sale get donated to the ASOS Foundation, which helps our charity partners abroad.
Career Development
You’ll have the opportunity for personalised learning and in-the-moment experiences to create a dynamic and agile learning environment that empowers you to thrive and excel in your role.
Summer Hours
We finish at 3pm on Fridays in June, July and August!! This perk doesn’t mean a dip in your salary – it just gives you extra freedom to enjoy those summer weekends however you want.
Location
Our HQ in London
Our HQ in Camden was once a cigarette factory – now, the iconic Art Deco building has been completely renovated with spacious office areas, ASOS Studios (where we shoot all our products), beauty rooms and a free gym. There’s also a subsidised canteen and café.