Barnsley

Head of Continuous Improvement

Job type
Full Time
Level
Mid-senior level
Apply now

Your Role

About the Role

You will be instrumental in delivering the supply chain strategy, creating a lean focused global agenda identifying opportunities for operational improvements, driving sustainability initiatives, leading and supporting a fantastic team of supply chain professionals. Our warehouse network includes 4 fulfilment centres and 5 returns centres, enabling us to provide next day delivery to most of our global customer base.

What Youll be Doing

  • Defining and leading multiple lean projects across our global logistics estate.
  • Delivery of continuous improvement plans in line with business objectives. Scoping and business case costing of proposed improvements. Facilitation of global & local kaizen workshops.
  • Partner with finance, logistics to ensure a coordinated effort and alignment to top level budget.
  • Engage stakeholders to deep dive and find the right solutions.
  • Prioritising of strategic deployment working with supply chain leadership teams to meet business needs.
  • Mentor those new to lean.
  • Supporting our culture by driving Diversity, Equity & Inclusion strategies.
  • Reporting to the Logistics Director, progress, targets, gaps and opportunities both monthly and quarterly.
  • Supporting our culture by driving Diversity, Equity & Inclusion strategies.

/01 Company Description

We're ASOS. We blend our flair for fashion with our love of cutting- edge technology, but more importantly were interested in how we can bring the best out of you.

We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions. Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.

/02 Job Qualifications

Who Wed Like to Meet

Experience

  • Experience deploying transformational change and knowledge of Lean concepts including standardization, variation reduction, waste reduction, flow and structured problem solving.
  • The right candidate is a Continuous Improvement professional who can use their tool kit to build a top-down strategy and can execute bottoms-up improvement initiatives that moves the needle on critical metrics.
  • Strong understanding of Lean/Six Sigma tools and concepts, with experience in hands on workshop delivery, black belt or equivalent level would be desirable.
  • Proven experience in a Lean or Continuous Improvement role.
  • Several years of experience working cross functionally with varied functional teams.
  • Experience working with or within 3PLs, supply chain partners and automation with a proven record in improving customer journey, quality and delivering cost saving initiatives.
  • Strong organisational skills with ability to simultaneously manage multiple projects.
  • Experience influencing change across multiple organizations.
  • Excellent written and verbal communication skills, including the ability to tell a story with data.
  • Strong leadership skills with a can-do attitude & hands on approach.
  • Analytical approach to problem solving and ability to critique documentation in a clear, logical and concise way relevant to specific audience.
  • Proven ability to work with multiple stakeholders with a multitude of interests, alignment and sharing best practices within the network.
  • Ability to successfully influence stakeholders without formal authority, leading cross functional teams across geographies and business units.

/03 Additional Info

Our Commitments

We want our people to be whoever they want to be. Thats why were committed to creating a truly inclusive culture at ASOS, but howre we doing it?

Were proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter. Weve also recently been placed 8th in the Inclusive Top 50 Companies Employer List too.

We have several employee networks that operate as safe spaces, to help support and celebrate our people, find out more here.

How can we support you to be your best self? Our Talent team will be happy to provide support e.g. if you need additional time to prepare for an assessment or you have requirements for any part of the interview/hiring process - just let us know by email or phone, whatever works best for you. Its also our policy to interview all candidates with a disability who meet the minimum requirements for roles they have applied to.

If you have any questions about the policies we have in place to support our employees (e.g. our parental leave approach), just let our Talent team know.

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Meet The Team

Meet Christy Hill -
Operations @ ASOS

Meet Denise Finney -
Operations @ ASOS

Meet Ben Rubery -
Operations @ ASOS

Every single day I feel both supported and inspired! The constant flow of creativity within ASOS is contagious. It's cool to be encouraged to think outside the box.
I was initially drawn to ASOS as it is a reputable company with a culture that is unmatched. After joining ASOS I soon realised that just like the name, it was most definitely ‘As Seen On Screen’ – what you see is truly what you get. There are endless opportunities within the company with values embodying a culture of bringing your best self to work. I never feel as though I need to change to fit the status quo of the ‘corporate lifestyle’ but actually, I fit in more when I’m authentically being myself.
At ASOS I can bring my authentic self to work, you’re empowered to think different, innovate and do the things you love. ASOS is a fast paced, changing environment with fun at the heart of everything we do.
  • Christy Hill

    Operations @ ASOS

    Every single day I feel both supported and inspired! The constant flow of creativity within ASOS is contagious. It's cool to be encouraged to think outside the box.
  • Denise Finney

    Operations @ ASOS

    I was initially drawn to ASOS as it is a reputable company with a culture that is unmatched. After joining ASOS I soon realised that just like the name, it was most definitely ‘As Seen On Screen’ – what you see is truly what you get. There are endless opportunities within the company with values embodying a culture of bringing your best self to work. I never feel as though I need to change to fit the status quo of the ‘corporate lifestyle’ but actually, I fit in more when I’m authentically being myself.
  • Ben Rubery

    Operations @ ASOS

    At ASOS I can bring my authentic self to work, you’re empowered to think different, innovate and do the things you love. ASOS is a fast paced, changing environment with fun at the heart of everything we do.
our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values

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Authentic

We celebrate what makes us unique, and stay true to ourselves.

Our business is built on an inclusive culture which encourages passion, enthusiasm and development – so you can bring your best self to work. We recognise that our differences make us stand out from the crowd, giving our ASOSers and customers the confidence to be whoever they want to be. 

Brave

We’ve been bold and ambitious from the start – it’s in our DNA.

We’re empowered to try something different with the freedom to fail, turning left when others turn right. We use our voice to drive us forward, speaking up on the things our people and customers care about and challenging the status quo. 

Creative

We have a curious and adventurous spirit – it’s who we are and runs through everything we do.

We balance leadership with learning, by being comfortable as an innovator and when following in the footsteps of others. Our products and platform are fuelled by creative passion and a deep understanding of our customers, allowing us to empower millions of people around the world. 

Disciplined

Great work doesn’t happen by chance.

We need to take time in our pursuit of excellence – honing our skills, perfecting our craft, executing our plans, being comfortable with the uncomfortable and bridging the gap between goals and accomplishments. It’s a strategy that allows us to create an ASOS that’s built for future success.

Our Benefits

  • Employee Discount

    The most asked-about benefit! As an ASOSer, you’ll receive an exclusive employee discount. You can also nominate a family member or friend to share your discount with.

  • Pension

    Retirement might not be on your mind right now, but it’s important to prep for it. We offer matched contributions up to 5% to help you save.

  • Private Medical Care scheme

    If you join our Private Medical Care scheme, you’ll get fast and effective access to medical cover. 

  • Bonus

    What we achieve is always a team effort. That’s why we offer a discretionary bonus scheme which rewards you based on the company performance and your individual performance.

  • Your birthday off!

    Who wants to work on their birthday?! All ASOSers get a day off during their birthday week, in addition to 25 days of annual leave. 

  • Shuttlebus Service (if you're based in our Leavesden office)

    It’s more of a work perk, but we offer a free shuttlebus between Watford station and our office in Leavesden.

  • Sample Sales

    We’ve always got fun things happening in our offices, but the one ASOSers get most excited about is our sample sales. Plus, all proceeds from the sample sale get donated to the ASOS Foundation, which helps our charity partners abroad. 

  • Career Development

    Your career matters to us – we want to help you grow, gain new skills and learn from experiences. As an ASOSer, you’ll have access to a world-class development plan, giving you the courses (and time) to work on things that matter to you. 

  • Summer Hours

    We finish at 3pm on Fridays in June, July and August!! This perk doesn’t mean a dip in your salary – it just gives you extra freedom to enjoy those summer weekends however you want.

Recruitment
Process

  1. Apply online

  2. Call back & Interview

  3. Decision & Onboarding