Working to deliver best in class warehouse operations, delivering cost savings via P&L and improving E2E customer experience. Our warehouse network includes 3 fulfilment centres and 4 returns centres, enabling us to provide next day delivery to most of our global customer base. This is a temporary term contract of employment for 12 months (Schwangerschaftsvertretung).
What Youll be Doing
Responsible for the day-to-day operations of the logistics and warehouse function, reporting to the ASOS Head of Logistics on site. The role includes overseeing the overall process and procedures within the logistics and warehouse operations (executed by our 3rd party logistics provider CEVA), with the objective of improving cost, service, and flexibility for the business, whilst creating a continuous improvement culture across the wider team.
Presentation of project proposals, progress and best practice communicating to internal and external stakeholders
Maintain & improve metrics via data analysis, using internal and external reporting data.
Supporting and identifying Continuous Improvement plans in line with business objectives through by scoping and costing of proposed improvements.
Management and development of relationships with key stakeholders, including Supply Chain Development, Delivery Solutions, Logistics, Inbound Supply Chain, Finance, Legal & Technology.
Supporting our culture by driving Diversity, Equity & Inclusion strategies.
Promote and improve Health and Safety metrics alongside our 3rd party logistics provider within our warehouses to support our business objectives.
You will be based primarily in Berlin, our Grobeeren facility on site.
Occasional travel to other warehouse locations within the network or the London head office will occur in order to support the exchange of best practice.
/01 Company Description
We're ASOS. We blend our flair for fashion with our love of cutting- edge technology, but more importantly were interested in how we can bring the best out of you.
We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.
Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.
/02 Job Qualifications
Who Wed Like to Meet
Experience
Decent knowledge of warehouse processes either on an analyst or manager level is key for this role
Previous operational management experience of leading warehouse teams in an ECommerce and retail environment will support your application.
Knowledge of operational P&Ls successfully, understanding risks and opportunities and support the building of financial budgets.
Working within and with 3PLs, supply chain partners and automation with a record in improving customer journey, quality and delivering cost saving initiatives.
Enhancing performance levels and KPIs through end-to-end supply chain management.
History of identifying and improving warehouse processes using lean tools, removing waste & non-value add.
Proven experience in presenting data, articulating the subject clearly and concisely.
Capability planning experience managing labour spend vs volume throughput to highlight risks & opportunities.
Collaborating with Tech & Warehouse teams and WMS systems to support improvements in our fulfilment centres.
Good knowledge of the English language is essential, additional knowledge of German and/or Polish is highly welcome.
/03 Additional Info
Whats in it for you?
Employee discount (hello ASOS discount!)
Employee sample sales! Reward yourself with some nice clothing for very little money.
Access to a huge range of LinkedIn learning materials
25 days paid annual leave + an extra celebration day
Discretionary performance related bonus scheme
Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
Free German lessons if you like
We support your BVG ticket with 30 euros/month
If you like, you can have your very own 'Swapfiets'
Subsidized meals in the canteen, Schnitzel Thursdays
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
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what our people say
Meet The Team
Meet Christy Hill -
Operations @ ASOS
Meet Denise Finney -
Operations @ ASOS
Meet Ben Rubery -
Operations @ ASOS
Every single day I feel both supported and inspired! The constant flow of creativity within ASOS is contagious. It's cool to be encouraged to think outside the box.
I was initially drawn to ASOS as it is a reputable company with a culture that is unmatched. After joining ASOS I soon realised that just like the name, it was most definitely ‘As Seen On Screen’ – what you see is truly what you get. There are endless opportunities within the company with values embodying a culture of bringing your best self to work. I never feel as though I need to change to fit the status quo of the ‘corporate lifestyle’ but actually, I fit in more when I’m authentically being myself.
At ASOS I can bring my authentic self to work, you’re empowered to think different, innovate and do the things you love. ASOS is a fast paced, changing environment with fun at the heart of everything we do.
Christy Hill
Operations @ ASOS
Every single day I feel both supported and inspired! The constant flow of creativity within ASOS is contagious. It's cool to be encouraged to think outside the box.
Denise Finney
Operations @ ASOS
I was initially drawn to ASOS as it is a reputable company with a culture that is unmatched. After joining ASOS I soon realised that just like the name, it was most definitely ‘As Seen On Screen’ – what you see is truly what you get. There are endless opportunities within the company with values embodying a culture of bringing your best self to work. I never feel as though I need to change to fit the status quo of the ‘corporate lifestyle’ but actually, I fit in more when I’m authentically being myself.
Ben Rubery
Operations @ ASOS
At ASOS I can bring my authentic self to work, you’re empowered to think different, innovate and do the things you love. ASOS is a fast paced, changing environment with fun at the heart of everything we do.
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
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We are Customer First
We couldn’t be ASOS without our customers.
Across every behaviour, value, and all that we do, we see everything through our customers’ eyes. That means never taking anything for granted and always zeroing in on every single detail. So we can always bring our best as a team, and our customers can have an amazing experience, every time.
We are Authentic
We work together to be honest, transparent, and our full authentic selves.
This is our ASOS. Our culture, built on collaboration and togetherness, and supported by what’s real and honest. We know that we win bigger when we win as a diverse team. That means celebrating our differences and using them to help us stand out from the crowd, without losing our authenticity and individuality.
We are Brave
We challenge each other to aim high and reach our potential.
Doing nothing gets us nowhere. We may be proud of everything we’ve done so far, but there’s still so much more to explore. We believe we can always be wiser, faster, stronger, bigger, braver, kinder…so asking ‘why’ isn’t just a question, it’s a necessity. We use our voice to drive us forward, speaking up on the things our people and customers care about and using our curiosity to create possibility.
We are Creative
We know innovation leads to inspiration – it’s what makes us stronger
Change is in our DNA. By acting fast and staying one step ahead of the curve, we can be a leader, not a follower. But for our products and platform to be innovative, they have to be fuelled by creative passion and a deep understanding of our customers and our people.
We always Deliver
We couldn’t be excellent without evidence – so whatever we’re doing, we have proof of why we’re doing it.
It takes facts and data to tell our stories and help us make our decisions in the most effective way possible. This means we can do what we say and own what we do, no matter how long it takes us to do it. We aren’t about nonsense ifs, buts and maybes, we’re about creating an ASOS that’s built for future success on delivered success.
Our Benefits
Employee Discount
The most asked-about benefit! As an ASOSer, you’ll receive an exclusive employee discount. You can also nominate a family member or friend to share your discount with.
Pension
Retirement might not be on your mind right now, but it’s important to prep for it. We offer matched contributions up to 5% to help you save.
Private Medical Care scheme
If you join our Private Medical Care scheme, you’ll get fast and effective access to medical cover.
Bonus
What we achieve is always a team effort. That’s why we offer a discretionary bonus scheme which rewards you based on our group financial and strategic performance.
Celebratory Day!
Get an extra day off in addition to the 25 days of annual leave you get! Spend it celebrating the big days in life, whether it’s birthdays, cultural holidays, weddings and anything else.
Shuttlebus Service (if you're based in our Leavesden office)
It’s more of a work perk, but we offer a free shuttlebus between Watford station and our office in Leavesden.
Sample Sales
We’ve always got fun things happening in our offices, but the one ASOSers get most excited about is our sample sales. Plus, all proceeds from the sample sale get donated to the ASOS Foundation, which helps our charity partners abroad.
Career Development
You’ll get access to world-class development plans, courses and certificates to help you mould your career. You’ll also get access to our learning events ‘ASOS Develops’ and ‘Shape Your Career’ which give you the time and space to focus on developing those skills to excel your career.
Summer Hours
We finish at 3pm on Fridays in June, July and August!! This perk doesn’t mean a dip in your salary – it just gives you extra freedom to enjoy those summer weekends however you want.
Location
Our Berlin fulfilment centre.
Our fulfilment centres in Grossbeeren, Germany, are for our Supply teams. ASOSers get to enjoy subsidised meals in the canteen, a free membership to Urban Sports Club and free on-site parking – but if you’re taking public transport, we’ll support your BVG ticket with €30/month.