London

Delivery Solutions Analyst

Job type
Full Time
Level
Mid-senior level
Apply now

Your Role

About the Role

Delivery Solutions manage all of ASOS outbound and returns parcel across the globe. As a Delivery Solutions Analyst, you will be part of the team delivering insight and data to the wider Delivery Solutions team. The ideal candidate will have some experience in a supply chain environment either working for a carrier or managing carrier relationships.

You will be a core part of the Delivery Solutions team working with operational managers and our data analytics team so youll need to have a collaborative mindset and be comfortable in a dynamic and changeable work environment. Part of the role will also be chipping in to support implementations or supporting over peak, so being a team player is very important. We believe working for ASOS is a special opportunity and were proud of how weve grown the career of our Supply Chain team members, so if youre looking for growth and can provide the results to back it up, wed love to speak to you!

What Youll be Doing...

  • Analysing data to identify trends, patterns, and insights that can drive operational improvements and cost efficiencies.
  • Connecting data with operations with a focus on driving improvements
  • Proactive identification of trends and clear communication of these to the Delivery Solutions Managers.
  • Conducting ad-hoc analyses to support decision-making and provide actionable recommendations.
  • Monitoring and evaluating carrier performance, identifying areas for improvement and proposing strategies for enhancements.
  • Working with internal & external stakeholders to challenge the status quo and drive improvements for our customers
  • Supporting our culture by driving Diversity, Equity & Inclusion strategies

/01 Company Description

We're ASOS. We blend our flair for fashion with our love of cutting- edge technology, but more importantly were interested in how we can bring the best out of you.

We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.

/02 Job Qualifications

Who Wed Like to Meet...

  • Experience in logistics or carrier management
  • Proficiency in Microsoft Excel
  • Critical thinking with an analytical mindset
  • Accuracy and attention to detail
  • Commercial acumen
  • Operationally minded with a focus on coming up with solutions and driving improvements
  • Team player mindset
  • Ability to communicate with colleagues at all levels throughout the business
  • Comfortable working in an ambiguous environment

/03 Additional Info

What's in it for you?

  • Employee discount (hello ASOS discount!)
  • ASOS Develops (personal development opportunities across the business)
  • Employee sample sales
  • Access to a huge range of LinkedIn learning materials
  • 25 days paid annual leave + an extra celebration day
  • Discretionary performance related bonus scheme
  • Private medical care scheme
  • Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
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Meet The Team

Meet Christy Hill -
Operations @ ASOS

Meet Denise Finney -
Operations @ ASOS

Meet Ben Rubery -
Operations @ ASOS

Every single day I feel both supported and inspired! The constant flow of creativity within ASOS is contagious. It's cool to be encouraged to think outside the box.
I was initially drawn to ASOS as it is a reputable company with a culture that is unmatched. After joining ASOS I soon realised that just like the name, it was most definitely ‘As Seen On Screen’ – what you see is truly what you get. There are endless opportunities within the company with values embodying a culture of bringing your best self to work. I never feel as though I need to change to fit the status quo of the ‘corporate lifestyle’ but actually, I fit in more when I’m authentically being myself.
At ASOS I can bring my authentic self to work, you’re empowered to think different, innovate and do the things you love. ASOS is a fast paced, changing environment with fun at the heart of everything we do.
  • Christy Hill

    Operations @ ASOS

    Every single day I feel both supported and inspired! The constant flow of creativity within ASOS is contagious. It's cool to be encouraged to think outside the box.
  • Denise Finney

    Operations @ ASOS

    I was initially drawn to ASOS as it is a reputable company with a culture that is unmatched. After joining ASOS I soon realised that just like the name, it was most definitely ‘As Seen On Screen’ – what you see is truly what you get. There are endless opportunities within the company with values embodying a culture of bringing your best self to work. I never feel as though I need to change to fit the status quo of the ‘corporate lifestyle’ but actually, I fit in more when I’m authentically being myself.
  • Ben Rubery

    Operations @ ASOS

    At ASOS I can bring my authentic self to work, you’re empowered to think different, innovate and do the things you love. ASOS is a fast paced, changing environment with fun at the heart of everything we do.
our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values

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Authentic

We celebrate what makes us unique, and stay true to ourselves.

Our business is built on an inclusive culture which encourages passion, enthusiasm and development – so you can bring your best self to work. We recognise that our differences make us stand out from the crowd, giving our ASOSers and customers the confidence to be whoever they want to be. 

Brave

We’ve been bold and ambitious from the start – it’s in our DNA.

We’re empowered to try something different with the freedom to fail, turning left when others turn right. We use our voice to drive us forward, speaking up on the things our people and customers care about and challenging the status quo. 

Creative

We have a curious and adventurous spirit – it’s who we are and runs through everything we do.

We balance leadership with learning, by being comfortable as an innovator and when following in the footsteps of others. Our products and platform are fuelled by creative passion and a deep understanding of our customers, allowing us to empower millions of people around the world. 

Disciplined

Great work doesn’t happen by chance.

We need to take time in our pursuit of excellence – honing our skills, perfecting our craft, executing our plans, being comfortable with the uncomfortable and bridging the gap between goals and accomplishments. It’s a strategy that allows us to create an ASOS that’s built for future success.

Our Benefits

  • Employee Discount

    The most asked-about benefit! As an ASOSer, you’ll receive an exclusive employee discount. You can also nominate a family member or friend to share your discount with.

  • Pension

    Retirement might not be on your mind right now, but it’s important to prep for it. We offer matched contributions up to 5% to help you save.

  • Private Medical Care scheme

    If you join our Private Medical Care scheme, you’ll get fast and effective access to medical cover. 

  • Bonus

    What we achieve is always a team effort. That’s why we offer a discretionary bonus scheme which rewards you based on our group financial and strategic performance.

  • Your birthday off!

    Who wants to work on their birthday?! All ASOSers get a day off during their birthday week, in addition to 25 days of annual leave. 

  • Shuttlebus Service (if you're based in our Leavesden office)

    It’s more of a work perk, but we offer a free shuttlebus between Watford station and our office in Leavesden.

  • Sample Sales

    We’ve always got fun things happening in our offices, but the one ASOSers get most excited about is our sample sales. Plus, all proceeds from the sample sale get donated to the ASOS Foundation, which helps our charity partners abroad. 

  • Career Development

    Your career matters to us – we want to help you grow, gain new skills and learn from experiences. As an ASOSer, you’ll have access to a world-class development plan, giving you the courses (and time) to work on things that matter to you. 

  • Summer Hours

    We finish at 3pm on Fridays in June, July and August!! This perk doesn’t mean a dip in your salary – it just gives you extra freedom to enjoy those summer weekends however you want.

Location

Our HQ in London

Our HQ in Camden was once a cigarette factory – now, the iconic Art Deco building has been completely renovated with spacious office areas, ASOS Studios (where we shoot all our products), beauty rooms and a free gym. There’s also a subsidised canteen and café. 

Recruitment
Process

  1. Apply online

  2. Call back & Interview

  3. Decision & Onboarding