ASOS has recently transitioned to a Product Operating Model, introducing product development teams aligned to product areas. These teams are empowered, cross-functional, multi-disciplinary, and self-organising, led by Product Managers and Engineering Leads.
You will join the Product Operations team, a vital supporting function that ensures both product development teams and the Product Management function scale effectively and operate seamlessly at ASOS.
The Role:
As an Agile Coach at ASOS, you will drive agility within specific product areas by coaching teams on agile principles, leveraging metrics, and fostering continuous improvement. You will help teams establish a shared understanding of agility and empower them to work more effectively.
In addition to supporting teams, you will collaborate with Product Managers, Engineering Leads, and senior leaders to embed agile practices across the organisation, enabling a culture of agility, collaboration, and innovation. Youll also partner with the Product Operations team to implement new processes, deliver training in Agile and Product practices, and enhance the overall agile capability at ASOS.
This role reports to the Head of Product Operations.
Key responsibilities:
Responsibilities include, although are not limited to:
Provide hands-on support and expertise to guide teams and leaders at all levels define and implement the best possible approaches to deliver the highest value to our business and customers
Support the adoption of consistent measures that can be used to drive improvements in teams, strategic focuses and the whole of ASOS Tech in terms of quality, efficiency and outcomes
Share innovative practices to drive continuous improvements using different techniques as appropriate
Build, deliver and support internal training courses, both in person and remote to help grow the capability of the people within ASOS
Able to help resolve / troubleshoot delivery issues, supporting conversations across Tech to resolve impediments in the most effective way
Contribute and support the adoption of wider initiatives such as Tech Develops and the ASOS Tech Blog
Continued focus on making ASOS earn the right to be the tech employer of choice
Collaborate with stakeholders to identify opportunities for growth
Encourage a culture of experimentation and iterative learning
What success looks like:
Being an integral member of the Product Operations team to facilitate the smooth flow of value, encourage innovation, and support the development of our people
Building effective relationships across the Product and Tech department and wider ASOS
Working in partnership with Product and Tech Leaders and their teams
/01 Company Description
Were ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, youre free to be your true self without judgement, and channel your creativity into a platform used by millions.
But how are we showing up? Were proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.
Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.
/02 Job Qualifications
About you
Demonstrable experience of leveraging Lean and Agile principles to empower platforms to innovate, adapt, and deliver value
Breadth of experience of applying Lean and Agile approaches in different environments
The ability to flex your approach based upon the context and your personal experience
Strong coaching background and experience helping people and teams achieve results and improve outcomes
Knowledgeable mentor, teacher and facilitator
Previous experience of working within a fast-paced, high change organisation
The ability to communicate with ASOSers at all levels, flexing your style as necessary
Previous experience of working within agile teams with a record of continuous improvement
/03 Additional Info
BeneFITS
Employee discount (hello ASOS discount!)
ASOS Develops (personal development opportunities across the business)
Employee sample sales
Access to a huge range of LinkedIn learning materials
25 days paid annual leave + an extra celebration day for a special moment
Discretionary bonus scheme
Private medical care scheme
Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.
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The Work
Make bold moves with strong backing and serious support.
Tech enables our current success as much as our future growth, that's why our tech stack is seriously impressive. If you've got a great idea, we'll help you run with it. Our people are our greatest asset and we're always looking for new challengers who want to help us grow.
The Potential
Boost your skills and accelerate your ambitions.
If you get a buzz out of learning new things every day, you'll love it here. We give everyone the freedom, time and investment to discover what's possible - and explore where we might go next. How far you want to take your career is up to you.
The Culture
Feel encouraged, empowered and heard as part of our expert team.
Join us and you'll be part of a supportive, fun and friendly team of progressive thinkers, listeners and doers – all working together to solve some of the most exciting and complex tech challenges.
The Prospects
Harness extraordinary opportunity at pace and at scale.
We're just getting started with our global ambitions. Our tech team are at the heart of it all, seizing opportunities and making disruptive breakthroughs that have a real business impact in an industry leading way. We already know who we want to become. Do you?
Team Culture
As A Team We Never Sit Still
We always have to move fast. And we rise to the challenges that come with being such a fast-growing business. After all, we wouldn’t be where we are today if we did things the same as everyone else.
Our Tech Training @ ASOS
Whatever experience you have, there’s always a chance to grow and develop your skills further at ASOS.
What’s It Like To Be An Engineer @ ASOS?
From our great opportunities to even greater teams, find out why becoming an engineer at ASOS could be your perfect career move.
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
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what our people say
what our people say
Zijiao Li
Tech @ASOS
I love working at ASOS in my team because of the great atmosphere. From day one I already felt like being part of the team, everyone is so friendly, approachable and willing to help. It’s the place where you feel trusted and are given the opportunities & time to explore your full potential. As someone who just relocated to London, I also appreciate the international and cultural diverse environment – it’s ok to be whoever you want to be!
Amy Richardson
Tech @ASOS
As a software engineer with a love for fashion, I feel extremely lucky to be part of a fashion company that priorities technology, innovation and customer experience to the same degree as their clothing.
Si Jobling
Tech @ASOS
As someone who left ASOS after 7 years but came back, it speaks volumes how much I love working at ASOS. The obvious reason is the people, not just in Tech but beyond. There's an unspoken respect and authenticity between everyone who works here
Zijiao Li
Tech @ASOS
I love working at ASOS in my team because of the great atmosphere. From day one I already felt like being part of the team, everyone is so friendly, approachable and willing to help. It’s the place where you feel trusted and are given the opportunities & time to explore your full potential. As someone who just relocated to London, I also appreciate the international and cultural diverse environment – it’s ok to be whoever you want to be!
Amy Richardson
Tech @ASOS
As a software engineer with a love for fashion, I feel extremely lucky to be part of a fashion company that priorities technology, innovation and customer experience to the same degree as their clothing.
Si Jobling
Tech @ASOS
As someone who left ASOS after 7 years but came back, it speaks volumes how much I love working at ASOS. The obvious reason is the people, not just in Tech but beyond. There's an unspoken respect and authenticity between everyone who works here
Zijiao Li
Tech @ASOS
I love working at ASOS in my team because of the great atmosphere. From day one I already felt like being part of the team, everyone is so friendly, approachable and willing to help. It’s the place where you feel trusted and are given the opportunities & time to explore your full potential. As someone who just relocated to London, I also appreciate the international and cultural diverse environment – it’s ok to be whoever you want to be!
Amy Richardson
Tech @ASOS
As a software engineer with a love for fashion, I feel extremely lucky to be part of a fashion company that priorities technology, innovation and customer experience to the same degree as their clothing.
Si Jobling
Tech @ASOS
As someone who left ASOS after 7 years but came back, it speaks volumes how much I love working at ASOS. The obvious reason is the people, not just in Tech but beyond. There's an unspoken respect and authenticity between everyone who works here
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
EXTRAS
Benefits
We’re big on rewarding our ASOSers from day one. Benefits are great when you can flex them! That’s why we offer a wide choice of benefits focused on health, wealth, and your inner self – so you can personalise your reward package in a way that’s best for you. Here’s a taster of what you can get.
Employee Discount
The most asked-about benefit! As an ASOSer, you’ll receive an exclusive employee discount. You can also nominate a family member or friend to share your discount with.
Pension
Retirement might not be on your mind right now, but it’s important to prep for it. We offer matched contributions up to 5% to help you save.
Private Medical Care scheme
If you join our Private Medical Care scheme, you’ll get fast and effective access to medical cover.
Bonus
What we achieve is always a team effort. That’s why we offer a discretionary bonus scheme which rewards you based on our group financial and strategic performance.
Celebratory Day!
Get an extra day off in addition to the 25 days of annual leave you get! Spend it celebrating the big days in life, whether it’s birthdays, cultural holidays, weddings and anything else.
Shuttlebus Service (if you're based in our Leavesden office)
It’s more of a work perk, but we offer a free shuttlebus between Watford station and our office in Leavesden.
Sample Sales
We’ve always got fun things happening in our offices, but the one ASOSers get most excited about is our sample sales. Plus, all proceeds from the sample sale get donated to the ASOS Foundation, which helps our charity partners abroad.
Career Development
You’ll get access to world-class development plans, courses and certificates to help you mould your career. You’ll also get access to our learning events ‘ASOS Develops’ and ‘Shape Your Career’ which give you the time and space to focus on developing those skills to excel your career.
Summer Hours
We finish at 3pm on Fridays in June, July and August!! This perk doesn’t mean a dip in your salary – it just gives you extra freedom to enjoy those summer weekends however you want.
Location
Our HQ in London
Our HQ in Camden was once a cigarette factory – now, the iconic Art Deco building has been completely renovated with spacious office areas, ASOS Studios (where we shoot all our products), beauty rooms and a free gym. There’s also a subsidised canteen and café.