London

Operational Risk and Compliance Manager

Job type
Full Time
Level
Mid-Senior Level
Apply now

Your Role

Working closely with Business Assurance, Procurement, Security and the Technology platforms, this role leads the control of the Operational Risk and Compliance Management practice throughout Technology from a centralised viewpoint, focusing on protecting the organisation from strategic risk, ensuring ongoing compliance and adherence to the agreed frameworks and standards.

There are 4 primary areas of responsibility for this role:

  • Risk Management
  • Supplier Management
  • Service Continuity
  • Audit and compliance

Here at ASOS, through our values of being Authentic, Brave and Creative, we have grown at a phenomenal rate since our inception. Our Technology platform teams have broken barriers in delivering cutting edge technology through agility and the autonomy to fail fast, learn and deliver greatness. With this growth comes great responsibility and this next phase of our journey looks to demonstrate and realise our fourth value of being Disciplined in how we continue to deliver new capability, how we operate and how we continue to grow as an enterprise level organisation. The Service Governance team has been formed as a pivotal part of this journey to enable our Tech teams to scale and deliver at velocity and to assure Tech continuity by providing appropriately balanced frameworks and through effective controls and measures.

You will:

  • Design and own the roadmap for the implementation of a target operating model for the Operational Risk and Compliance team
  • Ensure all relevant processes, tools, frameworks, standards, templates and blueprints remain relevant and inline with industry for the areas of responsibility, actively seeking continuous enhancements to these
  • Establish effective governance and protocols, implementing and managing the full suite of risk management and ensuring that Technology governance policy and standards meet current internal policy, legislative, regulatory and industry codes of practice
  • Plan and manage the implementation of Tech-wide processes and procedures for the identification, assessment, and management of risk inherent in the operation of business processes and of potential risks arising
  • Perform risk assessments, impact analysis and accreditation across Technology, supporting teams to quantify and document probability of risk occurrence and impact
  • Prioritise risks according to an agreed risk tolerance framework and manage this alignment appropriately
  • Support the initial development of countermeasures and contingency plans for risk and compliance with platforms and wider relevant parties.
  • Own and drive the Service Continuity capability through a risk-based approach ensuring Technology teams are operating in accordance with the Service Continuity framework and disaster recovery planning and testing is taking place as per an agreed schedule with relevant stakeholders
  • Own and drive the Supplier Management framework through a risk based approach ensuring 3rd party contracts are fit for purpose and adequate reporting mechanisms are established and supporting Tech teams in ensuring 3rd parties are managed in accordance with the centralized governance framework,
  • Ensure the requirements for all controls and measurements are met using KPI analysis to ensure risks do not convert to live issues and reporting on a range of KPIs in conjunction with the Insight and Analytics team
  • Principally liaise with business teams and regulatory authorities regarding Technology compliance
  • Identify and implement appropriate continuous improvements, focusing on synergies with Security to support effective risk, compliance and security management under one forward thinking umbrella capability

/01 Company Description

We're ASOS. We blend our flair for fashion with our love of cutting- edge technology, but more importantly were interested in how we can bring the best out of you.

We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.

/02 Job Qualifications

  • Proven experience in designing and implementing an Operational Risk and Compliance capability
  • Proven experience of implementing Risk and Compliance capability with Technology teams who operate using agile working practices
  • Good knowledge of UK regulatory requirements gained through experience in similar sized organisations
  • Ability to drive outstanding performance and gain commitment through coaching, motivating, energizing and inspiring team members within the platforms in person and remotely
  • Translate Compliance into measurable controls to support wider minimum standards
  • Strong stakeholder management, communication and influencing skills across all levels of stakeholder
  • Proven experience in building and leading a high performing team

/03 Additional Info

What's in it for you?

  • Competitive salary, pension, and private medical care scheme
  • Performance related bonus
  • Flex benefits allowance - which you can chose to take as extra cash, or use towards other benefits
  • 25 days paid annual leave + an extra day for your birthday
  • Employee discount (hello ASOS discount!)
  • Tech Develops - our internal tech focussed skills development programme to focus on your personal growth as a technologist
  • Opportunity to represent ASOS at industry leading events
  • Opportunity to help shape and drive our DE&I initiatives in Tech (like our WIT movement and Diversity mentoring in Tech)
  • Opportunity to make an impact from day one and work with the latest in cutting edge of technology

We want our people to be whoever they want to be. Thats why were committed to creating a truly inclusive culture at ASOS, but howre we doing it?

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.

Were proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter. Weve also recently been placed 8th in the Inclusive Top 50 Companies Employer List too.

There are safe space employee networks and we host a monthly DEI events series to help support and celebrate all of our people. We are constantly listening to our people, evolving, changing and taking a flexible approach to how we make ASOS truly inclusive.

ASOS Tech ASOS Tech ASOS Tech ASOS Tech ASOS Tech ASOS Tech ASOS Tech ASOS Tech ASOS Tech ASOS Tech ASOS Tech ASOS Tech ASOS Tech ASOS Tech ASOS Tech ASOS Tech

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The Work

Make bold moves with strong backing and serious support.

Tech enables our current success as much as our future growth, that's why our tech stack is seriously impressive. If you've got a great idea, we'll help you run with it. Our people are our greatest asset and we're always looking for new challengers who want to help us grow. 

The Potential

Boost your skills and accelerate your ambitions.

If you get a buzz out of learning new things every day, you'll love it here. We give everyone the freedom, time and investment to discover what's possible - and explore where we might go next. How far you want to take your career is up to you. 

The Culture

Feel encouraged, empowered and heard as part of our expert team.

Join us and you'll be part of a supportive, fun and friendly team of progressive thinkers, listeners and doers – all working together to solve some of the most exciting and complex tech challenges. 

The Prospects

Harness extraordinary opportunity at pace and at scale.

We're just getting started with our global ambitions. Our tech team are at the heart of it all, seizing opportunities and making disruptive breakthroughs that have a real business impact in an industry leading way. We already know who we want to become. Do you?

Team Culture

As A Team We Never Sit Still

We always have to move fast. And we rise to the challenges that come with being such a fast-growing business. After all, we wouldn’t be where we are today if we did things the same as everyone else.

Our Tech
Training @ ASOS

Whatever experience you have, there’s always a chance to grow and develop your skills further at ASOS. 

What’s It Like To Be
An Engineer @ ASOS?

From our great opportunities to even greater teams, find out why becoming an engineer at ASOS could be your perfect career move.

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Zijiao Li

Tech @ASOS

I love working at ASOS in my team because of the great atmosphere. From day one I already felt like being part of the team, everyone is so friendly, approachable and willing to help. It’s the place where you feel trusted and are given the opportunities & time to explore your full potential. As someone who just relocated to London, I also appreciate the international and cultural diverse environment – it’s ok to be whoever you want to be!

Amy Richardson

Tech @ASOS

As a software engineer with a love for fashion, I feel extremely lucky to be part of a fashion company that priorities technology, innovation and customer experience to the same degree as their clothing.

Si Jobling

Tech @ASOS

As someone who left ASOS after 7 years but came back, it speaks volumes how much I love working at ASOS. The obvious reason is the people, not just in Tech but beyond. There's an unspoken respect and authenticity between everyone who works here
  • Zijiao Li

    Tech @ASOS

    I love working at ASOS in my team because of the great atmosphere. From day one I already felt like being part of the team, everyone is so friendly, approachable and willing to help. It’s the place where you feel trusted and are given the opportunities & time to explore your full potential. As someone who just relocated to London, I also appreciate the international and cultural diverse environment – it’s ok to be whoever you want to be!
  • Amy Richardson

    Tech @ASOS

    As a software engineer with a love for fashion, I feel extremely lucky to be part of a fashion company that priorities technology, innovation and customer experience to the same degree as their clothing.
  • Si Jobling

    Tech @ASOS

    As someone who left ASOS after 7 years but came back, it speaks volumes how much I love working at ASOS. The obvious reason is the people, not just in Tech but beyond. There's an unspoken respect and authenticity between everyone who works here
what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say
EXTRAS

Benefits

We’re big on rewarding our ASOSers from day one. Benefits are great when you can flex them! That’s why we offer a wide choice of benefits focused on health, wealth, and your inner self – so you can personalise your reward package in a way that’s best for you. Here’s a taster of what you can get.

  • Employee Discount

    The most asked-about benefit! As an ASOSer, you’ll receive an exclusive employee discount. You can also nominate a family member or friend to share your discount with.

  • Pension

    Retirement might not be on your mind right now, but it’s important to prep for it. We offer matched contributions up to 5% to help you save.

  • Private Medical Care scheme

    If you join our Private Medical Care scheme, you’ll get fast and effective access to medical cover. 

  • Bonus

    What we achieve is always a team effort. That’s why we offer a discretionary bonus scheme which rewards you based on the company performance and your individual performance.

  • Your birthday off!

    Who wants to work on their birthday?! All ASOSers get a day off during their birthday week, in addition to 25 days of annual leave. 

  • Shuttlebus Service (if you're based in our Leavesden office)

    It’s more of a work perk, but we offer a free shuttlebus between Watford station and our office in Leavesden.

  • Sample Sales

    We’ve always got fun things happening in our offices, but the one ASOSers get most excited about is our sample sales. Plus, all proceeds from the sample sale get donated to the ASOS Foundation, which helps our charity partners abroad. 

  • Career Development

    Your career matters to us – we want to help you grow, gain new skills and learn from experiences. As an ASOSer, you’ll have access to a world-class development plan, giving you the courses (and time) to work on things that matter to you. 

  • Summer Hours

    We finish at 3pm on Fridays in June, July and August!! This perk doesn’t mean a dip in your salary – it just gives you extra freedom to enjoy those summer weekends however you want.

Location

Our HQ in London

Our HQ in Camden was once a cigarette factory – now, the iconic Art Deco building has been completely renovated with spacious office areas, ASOS Studios (where we shoot all our products), beauty rooms and a free gym. There’s also a subsidised canteen and café. 

Recruitment
Process

  1. Apply online

  2. Call back & Interview

  3. Decision & Onboarding