London

Head of Talent Management

Job type
Full Time
Level
Mid-senior level
Apply now

Your Role

As the Head of Talent Management, you will play a critical role in designing and delivering our approach to talent development, performance, and organisational capability. As part of the Talent Centre of Expertise, youll shape the strategic direction of how we attract, develop, and retain talent across the employee lifecycle ensuring ASOS is always future-fit and people-powered.

You will lead the creation of our Talent Management Ecosystem, build foundational frameworks, and embed strategies that align with ASOSs values, business goals, and cultural ambitions. From succession planning to performance management, career development to mobility, youll create experiences, processes, and insights that drive performance, strengthen organisational health, and support our inclusive and creative culture.

What Youll Learn and Contribute To

Youll work closely with People Partners, Talent & Culture Partners, and senior leaders to design bespoke talent strategies that meet evolving business needs. This includes overseeing performance management practices, supporting leadership development, and shaping how talent is recruited, structured, and moved across the business. Youll also lead the design of our Employee Value Proposition (EVP), support continuous listening through employee feedback mechanisms, and ensure our talent policies are inclusive, compliant, and impactful. This is a high-impact role for someone who thrives on collaboration, innovation, and making a meaningful difference across the employee experience.

Key Responsibilities:

  • Build ASOSs talent framework and methodology, covering performance, succession, pipeline development, and mobility in ways that drive both performance and inclusion.
  • Develop and implement the strategic direction for talent management in line with ASOS goals and values, ensuring integration across all people systems and touchpoints.
  • Lead the end-to-end performance management strategy and cycle, focused on driving business outcomes, leadership effectiveness, and development.
  • Design and deliver initiatives that support career growth, capability building, and development at individual, team, and organisational levels.
  • Create and manage policies, programs, and systems that advance talent practices, ensure legal compliance, and elevate employee experience.
  • Proactively identify talent risks and opportunities, using analytics and insight to inform action plans and support future-ready people strategies.
  • Co-lead the design of ASOSs EVP and internal brand, helping shape the psychological contract and attract/retain high-potential, diverse talent.
  • Develop and embed communication and listening mechanisms that surface employee voice and strengthen talent initiatives through data-driven insight.

We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. Thats why our approach to working together includes spending at least 3 days a week in the office. Its a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.

/01 Company Description

Were ASOS, the online retailer for fashion lovers all around the world.

We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, youre free to be your true self without judgement, and channel your creativity into a platform used by millions.

But how are we showing up? Were proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.

Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.

/02 Job Qualifications

What Youll Bring

Youll bring a track record of embedding a clearly defined and widely adopted talent philosophy that fosters a high-performance, inclusive culture. Youve built and scaled integrated talent management ecosystems that are trusted by leaders and used to drive measurable business outcomes. Your experience includes aligning performance management with organisational goals, enabling continuous improvement and development. You understand how to create a thriving employee experience where people feel empowered to grow and perform, and you take a forward-looking, data-informed approach to organisational health and talent planning.

You will also have:

  • A bachelors degree in HR, Business, Psychology, or a related field (or equivalent experience)
  • A natural ability to influence and communicate across all levels, bringing clarity and confidence to complex talent challenges.
  • The ability to use data not just to inform decisions, but to tell compelling stories that drive action.
  • A thoughtful and future-focused, always seeking out trends and insights to inform innovative, context-relevant solutions, with an approach that is grounded in equity and belonging.
  • Experience navigating ambiguity, building from scratch, and scaling with purpose to make a meaningful impact.
  • A certification or qualification in Organisational Development/Effectiveness is highly beneficial.

Excited by the opportunity to make a real impact?Send us your CV and a short cover letter sharing why this role excites you and how your experience aligns.

/03 Additional Info

  • Employee discount (hello ASOS discount!)
  • Employee sample sales
  • Access to a huge range of LinkedIn learning materials
  • 25 days paid annual leave + an extra celebration day for a special moment
  • Discretionary bonus scheme
  • Private medical care scheme
  • Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say

Meet The Team

Meet Christy Hill -
Operations @ ASOS

Meet Denise Finney -
Operations @ ASOS

Meet Ben Rubery -
Operations @ ASOS

Every single day I feel both supported and inspired! The constant flow of creativity within ASOS is contagious. It's cool to be encouraged to think outside the box.
I was initially drawn to ASOS as it is a reputable company with a culture that is unmatched. After joining ASOS I soon realised that just like the name, it was most definitely ‘As Seen On Screen’ – what you see is truly what you get. There are endless opportunities within the company with values embodying a culture of bringing your best self to work. I never feel as though I need to change to fit the status quo of the ‘corporate lifestyle’ but actually, I fit in more when I’m authentically being myself.
At ASOS I can bring my authentic self to work, you’re empowered to think different, innovate and do the things you love. ASOS is a fast paced, changing environment with fun at the heart of everything we do.

  • Christy Hill

    Operations @ ASOS

    Every single day I feel both supported and inspired! The constant flow of creativity within ASOS is contagious. It's cool to be encouraged to think outside the box.

  • Denise Finney

    Operations @ ASOS

    I was initially drawn to ASOS as it is a reputable company with a culture that is unmatched. After joining ASOS I soon realised that just like the name, it was most definitely ‘As Seen On Screen’ – what you see is truly what you get. There are endless opportunities within the company with values embodying a culture of bringing your best self to work. I never feel as though I need to change to fit the status quo of the ‘corporate lifestyle’ but actually, I fit in more when I’m authentically being myself.

  • Ben Rubery

    Operations @ ASOS

    At ASOS I can bring my authentic self to work, you’re empowered to think different, innovate and do the things you love. ASOS is a fast paced, changing environment with fun at the heart of everything we do.
our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values
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We are Customer First

We couldn’t be ASOS without our customers.

Across every behaviour, value, and all that we do, we see everything through our customers’ eyes. That means never taking anything for granted and always zeroing in on every single detail. So we can always bring our best as a team, and our customers can have an amazing experience, every time. 

We are Authentic

We work together to be honest, transparent, and our full authentic selves.

This is our ASOS. Our culture, built on collaboration and togetherness, and supported by what’s real and honest. We know that we win bigger when we win as a diverse team. That means celebrating our differences and using them to help us stand out from the crowd, without losing our authenticity and individuality.

We are Brave

We challenge each other to aim high and reach our potential.

Doing nothing gets us nowhere. We may be proud of everything we’ve done so far, but there’s still so much more to explore. We believe we can always be wiser, faster, stronger, bigger, braver, kinder…so asking ‘why’ isn’t just a question, it’s a necessity. We use our voice to drive us forward, speaking up on the things our people and customers care about and using our curiosity to create possibility. 

We are Creative

We know innovation leads to inspiration – it’s what makes us stronger

Change is in our DNA. By acting fast and staying one step ahead of the curve, we can be a leader, not a follower. But for our products and platform to be innovative, they have to be fuelled by creative passion and a deep understanding of our customers and our people. 

We always Deliver

We couldn’t be excellent without evidence – so whatever we’re doing, we have proof of why we’re doing it.

It takes facts and data to tell our stories and help us make our decisions in the most effective way possible. This means we can do what we say and own what we do, no matter how long it takes us to do it. We aren’t about nonsense ifs, buts and maybes, we’re about creating an ASOS that’s built for future success on delivered success. 

Our Benefits

  • Employee Discount

    The most asked-about benefit! As an ASOSer, you’ll receive an exclusive employee discount. You can also nominate a family member or friend to share your discount with.

  • Pension

    Retirement might not be on your mind right now, but it’s important to prep for it. We offer matched contributions up to 5% to help you save.

  • Private Medical Care scheme

    If you join our Private Medical Care scheme, you’ll get fast and effective access to medical cover. 

  • Bonus

    What we achieve is always a team effort. That’s why we offer a discretionary bonus scheme which rewards you based on our group financial and strategic performance.

  • Celebratory Day!

    Get an extra day off in addition to the 25 days of annual leave you get! Spend it celebrating the big days in life, whether it’s birthdays, cultural holidays, weddings and anything else.

  • Shuttlebus Service (if you're based in our Leavesden office)

    It’s more of a work perk, but we offer a free shuttlebus between Watford station and our office in Leavesden.

  • Sample Sales

    We’ve always got fun things happening in our offices, but the one ASOSers get most excited about is our sample sales. Plus, all proceeds from the sample sale get donated to the ASOS Foundation, which helps our charity partners abroad. 

  • Career Development

    You’ll get access to world-class development plans, courses and certificates to help you mould your career. You’ll also get access to our learning events ‘ASOS Develops’ and ‘Shape Your Career’ which give you the time and space to focus on developing those skills to excel your career. 

  • Summer Hours

    We finish at 3pm on Fridays in June, July and August!! This perk doesn’t mean a dip in your salary – it just gives you extra freedom to enjoy those summer weekends however you want.

Location

Our HQ in London

Our HQ in Camden was once a cigarette factory – now, the iconic Art Deco building has been completely renovated with spacious office areas, ASOS Studios (where we shoot all our products), beauty rooms and a free gym. There’s also a subsidised canteen and café. 

Recruitment
Process

  1. Apply online

  2. Call back & Interview

  3. Decision & Onboarding

Apply now