London

Senior Category Manager – Supply Chain

Job type
Full Time
Level
Mid-senior level
Apply now

Your Role

The Details

Supply Chain is a critical pillar of ASOS’ operations, with an annual spend exceeding £630 million. This global sourcing role is responsible for managing a diverse portfolio of services that underpin our end-to-end logistics and infrastructure strategy. 

Reporting to the Head of Procurement, this is a great opportunity to gain experience in a fun, agile organisation where you can build on your existing procurement skills by working across a wide range of projects and the breadth of the category. You will gain a deep understanding of how a global fast-paced online retailer operates and will have the opportunity to work with stakeholders across exciting business areas. 

  • End‑to‑end category management — Own the strategy, sourcing, and performance of last mile, air, sea, warehousing, and automation categories, ensuring commercial and operational excellence.
  • Cost optimisation — Build cost models, benchmark rates, and identify savings across delivery, freight, fulfilment, and automation solutions.
  • Market intelligence — Track global trends in parcel delivery, freight markets, warehouse tech, and automation to inform category strategies.
  • Supplier performance — Develop and manage SLAs, KPIs, and QBRs across courier, freight, and warehousing partners to drive speed, reliability, and cost efficiency.
  • Cross‑functional collaboration — Partner with Supply Chain, Finance, Legal, Tech, and Sustainability to ensure logistics and fulfilment solutions support business priorities.
  • Risk management — Assess and mitigate operational, geopolitical, capacity, and compliance risks across courier networks, global freight lanes, and warehouse operations.
  • Sustainability alignment — Support ASOS sustainability goals by evaluating emissions across delivery, freight, and warehousing, and promoting lower‑impact alternatives.
  • Innovation scouting — Identify emerging technologies in delivery, automation, warehousing, and fulfilment, assessing commercial and operational viability.
  • Data‑driven decision making — Use analytics, forecasting, and scenario modelling to guide sourcing, network design, and performance optimisation.
  • Stakeholder communication — Present category strategies, commercial recommendations, and performance insights to senior leadership.

We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed. 

/01 Company Description

We're ASOS, the online retailer for fashion lovers all around the world.

We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions.

Everyone needs some help showing up as their best self. We're Disability Confident Committed - let our Talent team know if you need any reasonable adjustments throughout the recruitment process.

/02 Job Qualifications

bout You

  • Category management expertise — Strong experience managing courier/last mile categories, with additional exposure to air, sea, warehousing, or automation.
  • Global network understanding — Knowledge of international carrier networks, freight markets, fulfilment operations, and cross‑border logistics.
  • Commercial strength — Skilled in negotiation, cost modelling, and contract optimisation across multiple logistics categories. Proven experience in developing and establishing supply chain sourcing strategies whilst embedding them in a driven organisation 
  • Data fluency — Comfortable working with dashboards, financial models, and operational data to inform decisions. A thorough understanding of relevant procurement systems and tools and proactively providing input to the centre of excellence on improvement opportunities. 
  • Supplier partnership building — Able to build strong, accountable relationships with courier, freight, and warehousing partners.
  • Senior stakeholder engagement — Confident influencing leaders and cross‑functional teams in a fast‑paced environment. The confidence and motivation to work independently whilst ensuring senior stakeholders and management are appropriately informed or consulted as required. 
  • Pragmatic problem solving — Solutions‑focused, adaptable, and comfortable navigating ambiguity. The ability to proactively pivot quickly and prioritise effectively within a dynamic environment susceptible to change. 
  • Sustainability mindset — Passionate about improving environmental performance across delivery, freight, and fulfilment networks.
  • E‑commerce agility — Thrives in a dynamic, high‑growth online retail environment.
  • Clear communication — Strong communication skills and ability to forge relationships with suppliers and stakeholders that are fit for purpose and positively represents procurement. 
  • CIPS certification or relevant experience.

/03 Additional Info

BeneFITS’

  • Employee discount (hello ASOS discount!)
  • Employee sample sales
  • 25 days paid annual leave + an extra celebration day for a special moment
  • Discretionary bonus scheme
  • Private medical care scheme
  • Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
  • Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role
what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say what our people say

Meet The Team

Meet Christy Hill -
Operations @ ASOS

Meet Denise Finney -
Operations @ ASOS

Meet Ben Rubery -
Operations @ ASOS

Every single day I feel both supported and inspired! The constant flow of creativity within ASOS is contagious. It's cool to be encouraged to think outside the box.
I was initially drawn to ASOS as it is a reputable company with a culture that is unmatched. After joining ASOS I soon realised that just like the name, it was most definitely ‘As Seen On Screen’ – what you see is truly what you get. There are endless opportunities within the company with values embodying a culture of bringing your best self to work. I never feel as though I need to change to fit the status quo of the ‘corporate lifestyle’ but actually, I fit in more when I’m authentically being myself.
At ASOS I can bring my authentic self to work, you’re empowered to think different, innovate and do the things you love. ASOS is a fast paced, changing environment with fun at the heart of everything we do.
  • Christy Hill

    Operations @ ASOS

    Every single day I feel both supported and inspired! The constant flow of creativity within ASOS is contagious. It's cool to be encouraged to think outside the box.
  • Denise Finney

    Operations @ ASOS

    I was initially drawn to ASOS as it is a reputable company with a culture that is unmatched. After joining ASOS I soon realised that just like the name, it was most definitely ‘As Seen On Screen’ – what you see is truly what you get. There are endless opportunities within the company with values embodying a culture of bringing your best self to work. I never feel as though I need to change to fit the status quo of the ‘corporate lifestyle’ but actually, I fit in more when I’m authentically being myself.
  • Ben Rubery

    Operations @ ASOS

    At ASOS I can bring my authentic self to work, you’re empowered to think different, innovate and do the things you love. ASOS is a fast paced, changing environment with fun at the heart of everything we do.
our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values our business values
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We are Customer First

We couldn’t be ASOS without our customers.

Across every behaviour, value, and all that we do, we see everything through our customers’ eyes. That means never taking anything for granted and always zeroing in on every single detail. So we can always bring our best as a team, and our customers can have an amazing experience, every time. 

We are Authentic

We work together to be honest, transparent, and our full authentic selves.

This is our ASOS. Our culture, built on collaboration and togetherness, and supported by what’s real and honest. We know that we win bigger when we win as a diverse team. That means celebrating our differences and using them to help us stand out from the crowd, without losing our authenticity and individuality.

We are Brave

We challenge each other to aim high and reach our potential.

Doing nothing gets us nowhere. We may be proud of everything we’ve done so far, but there’s still so much more to explore. We believe we can always be wiser, faster, stronger, bigger, braver, kinder…so asking ‘why’ isn’t just a question, it’s a necessity. We use our voice to drive us forward, speaking up on the things our people and customers care about and using our curiosity to create possibility. 

We are Creative

We know innovation leads to inspiration – it’s what makes us stronger

Change is in our DNA. By acting fast and staying one step ahead of the curve, we can be a leader, not a follower. But for our products and platform to be innovative, they have to be fuelled by creative passion and a deep understanding of our customers and our people. 

We always Deliver

We couldn’t be excellent without evidence – so whatever we’re doing, we have proof of why we’re doing it.

It takes facts and data to tell our stories and help us make our decisions in the most effective way possible. This means we can do what we say and own what we do, no matter how long it takes us to do it. We aren’t about nonsense ifs, buts and maybes, we’re about creating an ASOS that’s built for future success on delivered success. 

Our Benefits

  • Employee Discount

    The most asked-about benefit! As an ASOSer, you’ll receive an exclusive employee discount. You can also nominate a family member or friend to share your discount with.

  • Pension

    Retirement might not be on your mind right now, but it’s important to prep for it. We offer matched contributions up to 5% to help you save.

  • Private Medical Care scheme

    If you join our Private Medical Care scheme, you’ll get fast and effective access to medical cover. 

  • Bonus

    What we achieve is always a team effort. That’s why we offer a discretionary bonus scheme which rewards you based on our group financial and strategic performance.

  • Celebratory Day!

    Get an extra day off in addition to the 25 days of annual leave you get! Spend it celebrating the big days in life, whether it’s birthdays, cultural holidays, weddings and anything else.

  • Shuttlebus Service (if you're based in our Leavesden office)

    It’s more of a work perk, but we offer a free shuttlebus between Watford station and our office in Leavesden.

  • Sample Sales

    We’ve always got fun things happening in our offices, but the one ASOSers get most excited about is our sample sales. Plus, all proceeds from the sample sale get donated to the ASOS Foundation, which helps our charity partners abroad. 

  • Career Development

    You’ll have the opportunity for personalised learning and in-the-moment experiences to create a dynamic and agile learning environment that empowers you to thrive and excel in your role.

  • Summer Hours

    We finish at 3pm on Fridays in June, July and August!! This perk doesn’t mean a dip in your salary – it just gives you extra freedom to enjoy those summer weekends however you want.

Location

Our HQ in London

Our HQ in Camden was once a cigarette factory – now, the iconic Art Deco building has been completely renovated with spacious office areas, ASOS Studios (where we shoot all our products), beauty rooms and a free gym. There’s also a subsidised canteen and café. 

Recruitment
Process

  1. Apply online

  2. Call back & Interview

  3. Decision & Onboarding