We are looking for an inspiring and strategic Inbound Supply Chain Director to lead and optimise ASOSs global inbound supply chain operations. This role is a fantastic opportunity to drive efficiencies, strengthen partnerships, and make a real impact on how we move stock from source to warehouse. Youll be at the heart of shaping seamless freight, customs, and duty processes on a global scale, helping to accelerate products from origin to market.
If you thrive in a fast-moving, people-first environment and love working cross-functionally to solve complex supply chain challenges, wed love to hear from you.
This is a hybrid working role, with an expectation to be in our London office a minimum of 4 days per week.
The Details
Oversee and collaborate with both long haul and short haul freight providers: Manage and coordinate with our commercial teams to ensure timely and complete delivery of products across our warehouse network in Barnsley and Berlin.
Supply Chain Expertise: We are looking for an individual with practical experience in managing large-scale retail or e-commerce volumes through a multi-nodal network. The ideal candidate should have substantial experience in supply chain management, port operations, and air freight.
Budget Management: Responsible for overseeing the supply chain budget, which includes sea freight lanes, air freight, European short haul, inbound pre-processing, and customs and duty management.
Leadership in Reviews: Lead monthly and quarterly reviews in collaboration with senior stakeholders and direct reports, focusing on our five key pillars within the supply chain: people, customers, quality, suppliers, and efficiency.
Supply Chain Continuous Improvement: Own a global inbound continuous improvement agenda which requires a strategic vision, dedication to operational excellence, and the ability to foster collaboration across diverse teams.
Establish comprehensive commercial and customer impact metrics with a clear roadmap to achieve success.
Stakeholder Management: Manage and develop relationships with key stakeholders in the business, including Trading, Commercial, Finance, Legal, Technology, and Customer Care.
Supporting our culture by championing Diversity, Equity & Inclusion strategies.
/01 Company Description
Were ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, youre free to be your true self without judgement, and channel your creativity into a platform used by millions.
But how are we showing up? Were proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.
Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.
/02 Job Qualifications
in logistics or supply chain, such as a certificate of professional competence, advanced customs practitioner and IOSH, is also desirable.
Knowledge of customs and duty regulations obtained either through a Level 5 Diploma in World Customs Compliance and Regulations or substantial experience managing customs processes (including bonded warehouse and AEO status).
Further education in business administration, logistics, supply chain management or a related field is desirable.
Extensive experience in supply chain, ideally with a background in senior freight roles. Prior experience working with known freight providers such as MSC, Maersk, Davies Turner etc.
Prior experience in successfully bonding a German warehouse in line with customs authorities.
About You
Strong negotiation and influencing skills, with the ability to build and maintain relationships with internal and external stakeholders at all levels.
Managed a supply chain budget (including sea freight, road haulage, port operations, customs and duty) exceeding 150 million.
Excellent analytical, problem-solving, and project management skills; adept at multitasking and prioritizing in a dynamic environment.
Excellent written communication skills, with the ability to prepare clear and concise board papers that present relevant information, analysis and recommendations in a comprehensive manner.
Demonstrated experience in managing freight suppliers through contractual rate negotiations, consistently achieving results that surpass the Shanghai Freight Index.
Manage and improve executive metrics for product delivery performance, covering from PO creation to go-live in FCs, specifically on improving time to market.
A key business partner to the EVP Product, ensuring our supply chain aligns seamlessly with product goals.
Willingness to travel as required, with the role being based in the London head office.
Creating an inclusive, people-focused team culture, with a strong emphasis on development, engagement, and growth.
/03 Additional Info
Employee discount (hello ASOS discount!)
ASOS Develops (personal development opportunities across the business)
Employee sample sales
Access to a huge range of LinkedIn learning materials
25 days paid annual leave + an extra celebration day for a special moment
Discretionary bonus scheme
Private medical care scheme
Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
Meet The Team
Meet Christy Hill -
Operations @ ASOS
Meet Denise Finney -
Operations @ ASOS
Meet Ben Rubery -
Operations @ ASOS
Every single day I feel both supported and inspired! The constant flow of creativity within ASOS is contagious. It's cool to be encouraged to think outside the box.
I was initially drawn to ASOS as it is a reputable company with a culture that is unmatched. After joining ASOS I soon realised that just like the name, it was most definitely ‘As Seen On Screen’ – what you see is truly what you get. There are endless opportunities within the company with values embodying a culture of bringing your best self to work. I never feel as though I need to change to fit the status quo of the ‘corporate lifestyle’ but actually, I fit in more when I’m authentically being myself.
At ASOS I can bring my authentic self to work, you’re empowered to think different, innovate and do the things you love. ASOS is a fast paced, changing environment with fun at the heart of everything we do.
Christy Hill
Operations @ ASOS
Every single day I feel both supported and inspired! The constant flow of creativity within ASOS is contagious. It's cool to be encouraged to think outside the box.
Denise Finney
Operations @ ASOS
I was initially drawn to ASOS as it is a reputable company with a culture that is unmatched. After joining ASOS I soon realised that just like the name, it was most definitely ‘As Seen On Screen’ – what you see is truly what you get. There are endless opportunities within the company with values embodying a culture of bringing your best self to work. I never feel as though I need to change to fit the status quo of the ‘corporate lifestyle’ but actually, I fit in more when I’m authentically being myself.
Ben Rubery
Operations @ ASOS
At ASOS I can bring my authentic self to work, you’re empowered to think different, innovate and do the things you love. ASOS is a fast paced, changing environment with fun at the heart of everything we do.
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
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We are Customer First
We couldn’t be ASOS without our customers.
Across every behaviour, value, and all that we do, we see everything through our customers’ eyes. That means never taking anything for granted and always zeroing in on every single detail. So we can always bring our best as a team, and our customers can have an amazing experience, every time.
We are Authentic
We work together to be honest, transparent, and our full authentic selves.
This is our ASOS. Our culture, built on collaboration and togetherness, and supported by what’s real and honest. We know that we win bigger when we win as a diverse team. That means celebrating our differences and using them to help us stand out from the crowd, without losing our authenticity and individuality.
We are Brave
We challenge each other to aim high and reach our potential.
Doing nothing gets us nowhere. We may be proud of everything we’ve done so far, but there’s still so much more to explore. We believe we can always be wiser, faster, stronger, bigger, braver, kinder…so asking ‘why’ isn’t just a question, it’s a necessity. We use our voice to drive us forward, speaking up on the things our people and customers care about and using our curiosity to create possibility.
We are Creative
We know innovation leads to inspiration – it’s what makes us stronger
Change is in our DNA. By acting fast and staying one step ahead of the curve, we can be a leader, not a follower. But for our products and platform to be innovative, they have to be fuelled by creative passion and a deep understanding of our customers and our people.
We always Deliver
We couldn’t be excellent without evidence – so whatever we’re doing, we have proof of why we’re doing it.
It takes facts and data to tell our stories and help us make our decisions in the most effective way possible. This means we can do what we say and own what we do, no matter how long it takes us to do it. We aren’t about nonsense ifs, buts and maybes, we’re about creating an ASOS that’s built for future success on delivered success.
Our Benefits
Employee Discount
The most asked-about benefit! As an ASOSer, you’ll receive an exclusive employee discount. You can also nominate a family member or friend to share your discount with.
Pension
Retirement might not be on your mind right now, but it’s important to prep for it. We offer matched contributions up to 5% to help you save.
Private Medical Care scheme
If you join our Private Medical Care scheme, you’ll get fast and effective access to medical cover.
Bonus
What we achieve is always a team effort. That’s why we offer a discretionary bonus scheme which rewards you based on our group financial and strategic performance.
Celebratory Day!
Get an extra day off in addition to the 25 days of annual leave you get! Spend it celebrating the big days in life, whether it’s birthdays, cultural holidays, weddings and anything else.
Shuttlebus Service (if you're based in our Leavesden office)
It’s more of a work perk, but we offer a free shuttlebus between Watford station and our office in Leavesden.
Sample Sales
We’ve always got fun things happening in our offices, but the one ASOSers get most excited about is our sample sales. Plus, all proceeds from the sample sale get donated to the ASOS Foundation, which helps our charity partners abroad.
Career Development
You’ll get access to world-class development plans, courses and certificates to help you mould your career. You’ll also get access to our learning events ‘ASOS Develops’ and ‘Shape Your Career’ which give you the time and space to focus on developing those skills to excel your career.
Summer Hours
We finish at 3pm on Fridays in June, July and August!! This perk doesn’t mean a dip in your salary – it just gives you extra freedom to enjoy those summer weekends however you want.
Location
Our HQ in London
Our HQ in Camden was once a cigarette factory – now, the iconic Art Deco building has been completely renovated with spacious office areas, ASOS Studios (where we shoot all our products), beauty rooms and a free gym. There’s also a subsidised canteen and café.