As an experienced SOC and Incident Response Lead at ASOS, you will provide hands-on technical leadership across security monitoring, detection, engineering, incident response, and threat-led investigations. You will lead the SOC and Incident Response team, ensure security incidents are investigated and resolved effectively, and maintain a strong operating relationship with our external MSSP. The ideal candidate will combine deep technical expertise with proven experience leading analysts, improving operational capability, managing stakeholders, and making sound decisions under pressure.
The role will act as the bridge between wider technology teams, the cyber security team, and third-party partners, ensuring a coordinated and consistent response to cyber security incidents.
This role reports to the Head of Security Operations.
Responsibilities
Lead the SOC and Incident Response team day to day, providing technical direction, coaching analysts, maintaining effective operations, and ensuring the team has clear priorities, strong morale, and the capability to respond to complex security incidents.
Own and improve the SOC detection lifecycle, including reviewing detection coverage, tuning noisy or low-value alerts, creating new detections from threat intelligence and incident learnings, and mapping coverage against relevant attack techniques and critical business assets.
Establish and maintain incident response processes, procedures, and documentation, ensuring they align with industry best practices.
Strong hands-on experience with SIEM, EDR, cloud security, identity, email security, and forensic analysis tooling, with the ability to investigate incidents, validate detections, and guide analysts through complex technical findings.
Define incident response metrics, dashboards, track and report on key performance indicators (KPIs) to senior management, suggesting improvements as needed.
Delegate unassigned newly submitted tickets to analysts keeping in mind current workloads and availability.
Conduct regular incident response training and drills to enhance team readiness and improve response times.
Lead incident post-mortem analysis to identify root causes, lessons learned, and recommend measures for prevention or improvement.
Conduct periodic threat simulation activities to evaluate the adequacy of deployed detective/preventative controls.
/01 Company Description
We’re ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.
But how are we showing up? We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.
Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.
/02 Job Qualifications
About you
Proficiency in incident response tooling, including SIEM, EDR, cloud security, threat intelligence and forensic analysis platforms.
Demonstrable experience leading and coordinating responses to complex cyber security incidents, acting as a technical lead during high-pressure situations.
Proven experience managing, mentoring and developing SOC Analysts and Incident Responders within a Security Operations environment.
Strong analytical and problem-solving abilities, with the capability to rapidly assess, contain and remediate security threats.
Ability to make effective decisions under pressure whilst managing multiple incidents, priorities and stakeholders simultaneously.
Experience working with cloud security technologies and environments, particularly Azure and/or AWS.
Experience building, tuning and improving security monitoring, detection engineering and threat detection capabilities.
Strong stakeholder management and communication skills, with the ability to translate technical security issues into clear business risk and impact for senior leadership.
Experience conducting incident post-mortems, root cause analysis, tabletop exercises and crisis response testing to drive continuous improvement.
Working knowledge of UK security and compliance frameworks, including PCI-DSS, GDPR, NIST, ISO 27001 and Cyber Essentials.
/03 Additional Info
BeneFITS’
Employee discount (hello ASOS discount!)
Employee sample sales
25 days paid annual leave + an extra celebration day for a special moment
Discretionary bonus scheme
Private medical care scheme
Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
what our people say
Meet The Team
Meet Zijiao Li -
Tech @ ASOS
Meet Amy Richardson -
Tech @ ASOS
Meet Si Jobling -
Tech @ ASOS
I love working at ASOS in my team because of the great atmosphere. From day one I already felt like being part of the team, everyone is so friendly, approachable and willing to help. It’s the place where you feel trusted and are given the opportunities & time to explore your full potential. As someone who just relocated to London, I also appreciate the international and cultural diverse environment – it’s ok to be whoever you want to be!
As a software engineer with a love for fashion, I feel extremely lucky to be part of a fashion company that priorities technology, innovation and customer experience to the same degree as their clothing.
As someone who left ASOS after 7 years but came back, it speaks volumes how much I love working at ASOS. The obvious reason is the people, not just in Tech but beyond. There's an unspoken respect and authenticity between everyone who works here
Zijiao Li
Tech @ ASOS
I love working at ASOS in my team because of the great atmosphere. From day one I already felt like being part of the team, everyone is so friendly, approachable and willing to help. It’s the place where you feel trusted and are given the opportunities & time to explore your full potential. As someone who just relocated to London, I also appreciate the international and cultural diverse environment – it’s ok to be whoever you want to be!
Amy Richardson
Tech @ ASOS
As a software engineer with a love for fashion, I feel extremely lucky to be part of a fashion company that priorities technology, innovation and customer experience to the same degree as their clothing.
Si Jobling
Tech @ ASOS
As someone who left ASOS after 7 years but came back, it speaks volumes how much I love working at ASOS. The obvious reason is the people, not just in Tech but beyond. There's an unspoken respect and authenticity between everyone who works here
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
our business values
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We are Customer First
We couldn’t be ASOS without our customers.
Across every behaviour, value, and all that we do, we see everything through our customers’ eyes. That means never taking anything for granted and always zeroing in on every single detail. So we can always bring our best as a team, and our customers can have an amazing experience, every time.
We are Authentic
We work together to be honest, transparent, and our full authentic selves.
This is our ASOS. Our culture, built on collaboration and togetherness, and supported by what’s real and honest. We know that we win bigger when we win as a diverse team. That means celebrating our differences and using them to help us stand out from the crowd, without losing our authenticity and individuality.
We are Brave
We challenge each other to aim high and reach our potential.
Doing nothing gets us nowhere. We may be proud of everything we’ve done so far, but there’s still so much more to explore. We believe we can always be wiser, faster, stronger, bigger, braver, kinder…so asking ‘why’ isn’t just a question, it’s a necessity. We use our voice to drive us forward, speaking up on the things our people and customers care about and using our curiosity to create possibility.
We are Creative
We know innovation leads to inspiration – it’s what makes us stronger
Change is in our DNA. By acting fast and staying one step ahead of the curve, we can be a leader, not a follower. But for our products and platform to be innovative, they have to be fuelled by creative passion and a deep understanding of our customers and our people.
We always Deliver
We couldn’t be excellent without evidence – so whatever we’re doing, we have proof of why we’re doing it.
It takes facts and data to tell our stories and help us make our decisions in the most effective way possible. This means we can do what we say and own what we do, no matter how long it takes us to do it. We aren’t about nonsense ifs, buts and maybes, we’re about creating an ASOS that’s built for future success on delivered success.
Our Benefits
Employee Discount
The most asked-about benefit! As an ASOSer, you’ll receive an exclusive employee discount. You can also nominate a family member or friend to share your discount with.
Pension
Retirement might not be on your mind right now, but it’s important to prep for it. We offer matched contributions up to 5% to help you save.
Private Medical Care scheme
If you join our Private Medical Care scheme, you’ll get fast and effective access to medical cover.
Bonus
What we achieve is always a team effort. That’s why we offer a discretionary bonus scheme which rewards you based on our group financial and strategic performance.
Celebratory Day!
Get an extra day off in addition to the 25 days of annual leave you get! Spend it celebrating the big days in life, whether it’s birthdays, cultural holidays, weddings and anything else.
Shuttlebus Service (if you're based in our Leavesden office)
It’s more of a work perk, but we offer a free shuttlebus between Watford station and our office in Leavesden.
Sample Sales
We’ve always got fun things happening in our offices, but the one ASOSers get most excited about is our sample sales. Plus, all proceeds from the sample sale get donated to the ASOS Foundation, which helps our charity partners abroad.
Career Development
You’ll have the opportunity for personalised learning and in-the-moment experiences to create a dynamic and agile learning environment that empowers you to thrive and excel in your role.
Summer Hours
We finish at 3pm on Fridays in June, July and August!! This perk doesn’t mean a dip in your salary – it just gives you extra freedom to enjoy those summer weekends however you want.
Location
Our HQ in London
Our HQ in Camden was once a cigarette factory – now, the iconic Art Deco building has been completely renovated with spacious office areas, ASOS Studios (where we shoot all our products), beauty rooms and a free gym. There’s also a subsidised canteen and café.