As a Solution Lead, you will manage a team of technical specialists and ensure the successful delivery of solutions. You will foster a collaborative team environment, support team members in their tasks, and balance management responsibilities with technical oversight. In many cases, you will manage areas of technology that are owned or hosted by third-party vendors, where opportunities for re-engineering are limited.
Additionally, your team may often include third-party colleagues, requiring a focus on effective coordination and relationship management. Youll work closely with Product Managers and other stakeholders, making strategic decisions that drive the success of projects and initiatives. This role requires both leadership and technical expertise, allowing you to grow into a capable manager while still contributing technically to the success of the area you work in.
Key Responsibilities
Leadership
Lead and support your team, ensuring a collaborative and inclusive dynamic.
Provide constructive feedback and recognise team contributions across the organisation.
Guide the team in decision-making processes, incorporating feedback and creating space for everyones input.
Strategy
Align technical direction with broader company goals.
Collaborate with Product Managers to shape strategic direction.
Communicate how the team's work supports company strategy and vision.
Collaboration
Build strong relationships with peers, including Product Managers and other stakeholders.
Lead engineering and configuration decisions, ensuring team input is considered.
Communication
Provide stakeholders with clear updates on team progress.
Ensure team members understand company-wide communications and goals.
Management
Manage a team of 6-8 individual contributors, or a larger team of 3rd party colleagues, setting development goals and providing continuous feedback.
Support the growth of your team, ensuring performance aligns with company expectations.
Oversee hiring, onboarding, and address retention concerns.
Finances
Understand and manage budget and financial forecasts for your teams projects.
Oversee commercial agreements with third-party providers.
Technical and Engineering
Ensure the technical output from your team meets quality standards.
Guide the team in considering architecture, scalability, automation, and other key technical factors.
Make key technical decisions, when necessary, while promoting team involvement.
Delivery
Ensure on-time delivery of high-quality solutions.
Remove blockers and organise work effectively to set the team up for success.
Define and monitor milestones and deadlines, keeping stakeholders informed of progress.
Service
Accountability for delivering and maintaining the system and services pertinent to your area.
Monitor SLA/OLA performance and oversee efficient incident management.
Coordinate patching processes and arrange support schedules.
Influence and Visibility
Influence company strategies and processes through relationships with key stakeholders.
Represent your team and organisation externally, engaging in industry events and contributing to online communities.
/01 Company Description
We're ASOS. We blend our flair for fashion with our love of cutting- edge technology, but more importantly were interested in how we can bring the best out of you.
We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.
/02 Job Qualifications
Why This Role Matters
This role is critical in bridging the gap between technical execution and leadership. You will be responsible for guiding a team of skilled technical specialists to deliver high-quality solutions that align with the companys strategic goals.
By fostering collaboration and growth within your team, youll directly impact the success of key initiatives and contribute to the continuous improvement of processes.
What We Are Looking For
Inspirational Leadership: You have experience (or a strong desire) in managing technical teams, creating an empowering environment where people can grow and thrive.
Technical Expertise: You possess a solid technical background across development, architecture, or operations Preferably in an Oracle Retail environment, any understanding of Oracle RMS (Retail Merchandising System), RIB (Retail Integration Bus), ReSA (Retail Sales Audit), RPM (Retail Price Management) or more generally Experience in Oracle Retail v16 or above would be highly beneficial.
Collaboration & Communication: You excel at working with cross-functional teams, translating technical concepts for non-technical stakeholders, and ensuring effective communication.
Mentorship & Coaching: You are passionate about developing people, guiding them through feedback and development plans.
Problem-Solving & Innovation: You enjoy tackling complex problems, challenging the status quo, and driving innovation within your team.
Agile & Continuous Improvement: You are experienced in agile methodologies and focused on continuous improvement, striving to deliver high-quality software and solutions.
Why Youll Love Working Here
Autonomy & Leadership: As a Solution Lead, youll have the autonomy to lead key projects and initiatives, influencing strategic decisions and making a real impact on the organisation.
Impactful Work: Youll be leading a team that makes a real difference, working on meaningful projects that contribute to the success of the company.
Growth Opportunities: As you transition into management, we provide you with the tools and support to develop your leadership skills.
Collaborative Culture: Youll be part of a culture that values teamwork, feedback, and continuous learning. Youll also engage with third-party colleagues and vendors, gaining exposure to diverse perspectives.
Innovation-Driven: We foster creative thinking and exploring new ways to solve problems and improve products
/03 Additional Info
What's in it for you?
Competitive salary, pension, and private medical care scheme
Performance related bonus
Flex benefits allowance - which you can chose to take as extra cash, or use towards other benefits
25 days paid annual leave + an extra day for your birthday
Employee discount (hello ASOS discount!)
Tech Develops - our internal tech focussed skills development programme to focus on your personal growth as a technologist
Opportunity to represent ASOS at industry leading events
Opportunity to help shape and drive our DE&I initiatives in Tech (like our WIT movement and Diversity mentoring in Tech)
Opportunity to make an impact from day one and work with the latest in cutting edge of technology
what our people say
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Meet The Team
Meet Zijiao Li -
Tech @ ASOS
Meet Amy Richardson -
Tech @ ASOS
Meet Si Jobling -
Tech @ ASOS
I love working at ASOS in my team because of the great atmosphere. From day one I already felt like being part of the team, everyone is so friendly, approachable and willing to help. It’s the place where you feel trusted and are given the opportunities & time to explore your full potential. As someone who just relocated to London, I also appreciate the international and cultural diverse environment – it’s ok to be whoever you want to be!
As a software engineer with a love for fashion, I feel extremely lucky to be part of a fashion company that priorities technology, innovation and customer experience to the same degree as their clothing.
As someone who left ASOS after 7 years but came back, it speaks volumes how much I love working at ASOS. The obvious reason is the people, not just in Tech but beyond. There's an unspoken respect and authenticity between everyone who works here
Zijiao Li
Tech @ ASOS
I love working at ASOS in my team because of the great atmosphere. From day one I already felt like being part of the team, everyone is so friendly, approachable and willing to help. It’s the place where you feel trusted and are given the opportunities & time to explore your full potential. As someone who just relocated to London, I also appreciate the international and cultural diverse environment – it’s ok to be whoever you want to be!
Amy Richardson
Tech @ ASOS
As a software engineer with a love for fashion, I feel extremely lucky to be part of a fashion company that priorities technology, innovation and customer experience to the same degree as their clothing.
Si Jobling
Tech @ ASOS
As someone who left ASOS after 7 years but came back, it speaks volumes how much I love working at ASOS. The obvious reason is the people, not just in Tech but beyond. There's an unspoken respect and authenticity between everyone who works here
our business values
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We are Customer First
We couldn’t be ASOS without our customers.
Across every behaviour, value, and all that we do, we see everything through our customers’ eyes. That means never taking anything for granted and always zeroing in on every single detail. So we can always bring our best as a team, and our customers can have an amazing experience, every time.
We are Authentic
We work together to be honest, transparent, and our full authentic selves.
This is our ASOS. Our culture, built on collaboration and togetherness, and supported by what’s real and honest. We know that we win bigger when we win as a diverse team. That means celebrating our differences and using them to help us stand out from the crowd, without losing our authenticity and individuality.
We are Brave
We challenge each other to aim high and reach our potential.
Doing nothing gets us nowhere. We may be proud of everything we’ve done so far, but there’s still so much more to explore. We believe we can always be wiser, faster, stronger, bigger, braver, kinder…so asking ‘why’ isn’t just a question, it’s a necessity. We use our voice to drive us forward, speaking up on the things our people and customers care about and using our curiosity to create possibility.
We are Creative
We know innovation leads to inspiration – it’s what makes us stronger
Change is in our DNA. By acting fast and staying one step ahead of the curve, we can be a leader, not a follower. But for our products and platform to be innovative, they have to be fuelled by creative passion and a deep understanding of our customers and our people.
We always Deliver
We couldn’t be excellent without evidence – so whatever we’re doing, we have proof of why we’re doing it.
It takes facts and data to tell our stories and help us make our decisions in the most effective way possible. This means we can do what we say and own what we do, no matter how long it takes us to do it. We aren’t about nonsense ifs, buts and maybes, we’re about creating an ASOS that’s built for future success on delivered success.
Our Benefits
Location
Our HQ in London
Our HQ in Camden was once a cigarette factory – now, the iconic Art Deco building has been completely renovated with spacious office areas, ASOS Studios (where we shoot all our products), beauty rooms and a free gym. There’s also a subsidised canteen and café.