At ASOS, we are focused on building customer love through inspiring experiences and relevant products, whilst operating efficiently. Our tech is the foundation for this and we are ready to leapfrog to the next generation of Tech. We have ambitious plans to push past whats previously been considered possible and challenge the status quo. We will leverage next generation technologies and automation to empower our own productivity, while collaborating with our Product colleagues on innovative use cases to delight our customer. Our strategic programmes will be at the forefront of this revolution, and we are seeking a Technical Programme Manager, passionate about data and GenAI technologies to own and drive this.
The Details
We are seeking an experienced and dynamic Technical Programme Manager to drive fast, impactful change across multiple Tech domains. This role requires a leader capable of managing multiple complex workstreams, motivating teams, inspiring teams, engaging diverse stakeholders, and delivering impactful outcomes in a fast-paced, fluid environment. This is a brilliant opportunity for a seasoned Programme Manager to ensure the successful execution of our most complex GenAI engagements. You have proven experience successfully launching complex digital transformations involving AI applications on time and on budget. This is more than delivering technical solutions, this is about leading and embedding change to the way we work and the way we serve our customers.
Key Responsibilities
Leading the planning of a new complex programme, ensuring alignment with strategic objectives and delivery timelines.
Collaborating with cross-functional teams and third-party partners to dive into the detail of an inflight project, applying control across project scope, timelines, budgets, risks, issues, and decisions.
Building rapport with a new set of stakeholders, articulating the 'why' behind your initiatives, to gain their trust and buy-in. Identifying and influencing supporters and detractors. Promoting Tech progressive achievements and building sense of forward momentum.
Confidently present to EVP level stakeholders with engaging and succinct programme updates, focusing on delivery execution in relation to value delivered. Anticipating problem areas and proposing solution options based on data.
Cut through ambiguity in complex scenarios. Facilitating conflict resolution between key players, ensuring all parties are informed and considered but ultimately decisions are made that align with ASOS's best interests.
Connect with the wider project management team, coach team members, lead by example, inspire and motivate others by setting standards of excellence and fostering a growth mindset.
Spend time on deep work in the detail, ensuring the programme is on track against budget and we are efficiently using the resources available to us. Review early opportunities to validate our business case assumptions and revisiting mitigation strategies for emerging risks.
/01 Company Description
Were ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, youre free to be your true self without judgement, and channel your creativity into a platform used by millions.
But how are we showing up? Were proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.
Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.
/02 Job Qualifications
About you
An experienced Programme Manager, who not only delivers tech initiatives to time, scope, and budget, but lands the business change and adoption needed to achieve impactful outcomes. Specific attributes we are seeking:
Excellent Communicator: Skilled at articulating goals and vision to bring others onboard. Provides clarity, stability and influence at all levels. Speaks with Tech and Business stakeholders with equal ease
Data-Driven Decision Making: Uses data and analytics to enable stakeholders to make informed decisions and use trending metrics to measure success.
Problem Solver: Cuts through ambiguity in complex scenarios. Identifies and influences key players to drive delivery forward
Commercial Awareness: Experienced in budget management; business case forecasts and commercially savvy. Experienced in managing vendor negotiations
Partner and Supplier Management: Experienced in managing commercial engagements as a partner, whilst driving timely value outcomes.
Curious and Engaged: Energised by finding better ways of working, proficient with data and GenAI technologies - or curious to learn more. Familiarity with GenAI concepts: LLMs, RAG, embeddings, prompt engineering, model fine-tuning models.
Positive Energy: Driving business change can be challenging. Youll need energy, a growth mindset, and a genuine enthusiasm for tackling new challenges.
/03 Additional Info
BeneFITS
Employee discount (hello ASOS discount!)
Employee sample sales
25 days paid annual leave + an extra celebration day for a special moment
Discretionary bonus scheme
Private medical care scheme
Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role
what our people say
what our people say
what our people say
what our people say
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what our people say
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Meet The Team
Meet Zijiao Li -
Tech @ ASOS
Meet Amy Richardson -
Tech @ ASOS
Meet Si Jobling -
Tech @ ASOS
I love working at ASOS in my team because of the great atmosphere. From day one I already felt like being part of the team, everyone is so friendly, approachable and willing to help. It’s the place where you feel trusted and are given the opportunities & time to explore your full potential. As someone who just relocated to London, I also appreciate the international and cultural diverse environment – it’s ok to be whoever you want to be!
As a software engineer with a love for fashion, I feel extremely lucky to be part of a fashion company that priorities technology, innovation and customer experience to the same degree as their clothing.
As someone who left ASOS after 7 years but came back, it speaks volumes how much I love working at ASOS. The obvious reason is the people, not just in Tech but beyond. There's an unspoken respect and authenticity between everyone who works here
Zijiao Li
Tech @ ASOS
I love working at ASOS in my team because of the great atmosphere. From day one I already felt like being part of the team, everyone is so friendly, approachable and willing to help. It’s the place where you feel trusted and are given the opportunities & time to explore your full potential. As someone who just relocated to London, I also appreciate the international and cultural diverse environment – it’s ok to be whoever you want to be!
Amy Richardson
Tech @ ASOS
As a software engineer with a love for fashion, I feel extremely lucky to be part of a fashion company that priorities technology, innovation and customer experience to the same degree as their clothing.
Si Jobling
Tech @ ASOS
As someone who left ASOS after 7 years but came back, it speaks volumes how much I love working at ASOS. The obvious reason is the people, not just in Tech but beyond. There's an unspoken respect and authenticity between everyone who works here
our business values
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our business values
our business values
our business values
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our business values
our business values
our business values
our business values
our business values
our business values
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We are Customer First
We couldn’t be ASOS without our customers.
Across every behaviour, value, and all that we do, we see everything through our customers’ eyes. That means never taking anything for granted and always zeroing in on every single detail. So we can always bring our best as a team, and our customers can have an amazing experience, every time.
We are Authentic
We work together to be honest, transparent, and our full authentic selves.
This is our ASOS. Our culture, built on collaboration and togetherness, and supported by what’s real and honest. We know that we win bigger when we win as a diverse team. That means celebrating our differences and using them to help us stand out from the crowd, without losing our authenticity and individuality.
We are Brave
We challenge each other to aim high and reach our potential.
Doing nothing gets us nowhere. We may be proud of everything we’ve done so far, but there’s still so much more to explore. We believe we can always be wiser, faster, stronger, bigger, braver, kinder…so asking ‘why’ isn’t just a question, it’s a necessity. We use our voice to drive us forward, speaking up on the things our people and customers care about and using our curiosity to create possibility.
We are Creative
We know innovation leads to inspiration – it’s what makes us stronger
Change is in our DNA. By acting fast and staying one step ahead of the curve, we can be a leader, not a follower. But for our products and platform to be innovative, they have to be fuelled by creative passion and a deep understanding of our customers and our people.
We always Deliver
We couldn’t be excellent without evidence – so whatever we’re doing, we have proof of why we’re doing it.
It takes facts and data to tell our stories and help us make our decisions in the most effective way possible. This means we can do what we say and own what we do, no matter how long it takes us to do it. We aren’t about nonsense ifs, buts and maybes, we’re about creating an ASOS that’s built for future success on delivered success.
Our Benefits
Location
Our HQ in London
Our HQ in Camden was once a cigarette factory – now, the iconic Art Deco building has been completely renovated with spacious office areas, ASOS Studios (where we shoot all our products), beauty rooms and a free gym. There’s also a subsidised canteen and café.